Steve Willis | Page 13

Easy transaction; knowledgable sales team Both Steve and Chris were knowledgable and helpful. Traci, who did all of the final paperwork, was a delight. This is our first Subaru and we are loo Both Steve and Chris were knowledgable and helpful. Traci, who did all of the final paperwork, was a delight. This is our first Subaru and we are looking forward to the experience. More

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Buying a replacement car 🚗 I came in looking for a good used car with low miles to replaced my car that was in an accident. I was on a budget and so replacing a Subaru would be I came in looking for a good used car with low miles to replaced my car that was in an accident. I was on a budget and so replacing a Subaru would be the hard part, drove a couple. I liked the Honda 2013 was awesome. Bought it. The service was great and friendly! Thank you, Margaret Schwartz Tucson, AZ More

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Hours of Anticipation I had sent an email in regarding interest in the Ford Edge for sale. I received a text quickly and the questions I had received a response quickly. I had sent an email in regarding interest in the Ford Edge for sale. I received a text quickly and the questions I had received a response quickly. The following day I went to Tucson Subaru to satisfy the nagging feeling that this car was a good deal. While only time and faith will tell, the staff(mainly Trent ) were very transparent, forthcoming and gave us ( my Mom wound up with a car by the end as well) every opportunity to gain information. It was a long and tiring day and though I am on summer break, I was the tired one at the end as Trent was perseverant through out our time. If you remeber the Saturn sales paradigm then you know why this is not a rating of excellent due to the eyeballs upon me the entire time. It seemed as if several sets of eyes were anticipating me needing something despite the fact that I was already in more than capable hands. Near the end of the deal, there were technical issues and a busyness to the store that delayed our finalizing the purchase yet each of the folks involved were transparent about the issues and apologetic yet determined to get us out of the store by the required time. In business there is little room for emotion but there is plenty of room for cordiality, respect and communication. The staff my mother and I dealt with at Tucson Subaru exemplified each of these traits. More

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Steve Willis' Help Steve was very helpful in finding us the right car based on our initial criteria. He also very carefully explained all the various differences between Steve was very helpful in finding us the right car based on our initial criteria. He also very carefully explained all the various differences between the Outback's he showed us. He also made the purchasing procedure very smooth. Thank you much, Bob and Sue Coder More

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A Car Dealership that Aima to Please Although I was still undecided about my choice of vehicle to get, the information given me and questions answered helped make Thai possible. Not every Although I was still undecided about my choice of vehicle to get, the information given me and questions answered helped make Thai possible. Not everyone can be so tolerant of my indecision, but Steve Willis and Traci Roberts were. I was so glad that questions will be gladly answered in the future because I think my mechanical skills are reasonable, the new electronic possibilities require some extra time and attention. I'm quite pleased with this Dealership and it's people. Cheers, Beth Oliver More

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nice people..bad business ethic I would possibly do business again with this dealership but not with this salesperson. I felt he did not want to work for or with me at all. I drove 4 I would possibly do business again with this dealership but not with this salesperson. I felt he did not want to work for or with me at all. I drove 4hrs to make this purchase. Before I did I asked for additional specific photos, and this salesperson told me to just look at what was there. So I didn't get any photos. When I asked for help on a better price, he told me I could either buy it or not and that he was not going to ask anything else for me. I asked for a car wash and to have armorall removed from the inside, he said he would and didn't. He tried to tell me that he did what he could and gave me a tank of gas, and what else do I want. So I guess a clean car was far too much. I asked for an anti theft chip, that was installed by this dealer to be removed, he said no because all manufacturers were using them to reduce theft. I guess he thought I knew nothing about cars and I obviously knew that was also a lie. Over all finance was easy going and I wasn't pressured into buying anything additional. I was offered additional products and I appreciated his efforts. If you have questions for me please feel free to contact me any time. More

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New Subaru I had a great experience at this dealership! I love my new Subaru Forester. I recommend visiting Tucson Subaru if you are buying a new car. I had a great experience at this dealership! I love my new Subaru Forester. I recommend visiting Tucson Subaru if you are buying a new car. More

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Straight forward deal! I went to the dealership with a good idea what I wanted. Kevin McDougall (and Steve) showed me the inventory and I found what I was looking for. No I went to the dealership with a good idea what I wanted. Kevin McDougall (and Steve) showed me the inventory and I found what I was looking for. No trouble with the paper work other than taking longer than I would have expected. After I took ownership, Kevin gave me a great tutorial on the operations of the high tech aspects of my new Outback. More

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Came thru in the end! I just moved to Tucson, so I am in the process of establishing new relationships. Steve Willis, Will Gradilas And Jade Hilliard did just that. My qu I just moved to Tucson, so I am in the process of establishing new relationships. Steve Willis, Will Gradilas And Jade Hilliard did just that. My questions were answered. Everything was put in place and names and numbers were exchanged for any future questing I might have. Thank you! Jeanne More

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I had a pleasurable experience with salesman Steve Willis Steve went out of his way to try and get my the car I wanted and he made it happen. I would recommend you go out your way to work with him as he was Steve went out of his way to try and get my the car I wanted and he made it happen. I would recommend you go out your way to work with him as he was respectful, knowledgeable and he will make the car buying experience easier for you More

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