Steve Tuschen
Steve Tuschen at Walser Buick GMC Roseville

Steve Tuschen

General Manager

Walser Buick GMC Roseville

2775 Long Lake Rd
Roseville, MN 55113

4.2
455 Reviews
4.2

455 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

455 Reviews of Steve Tuschen

October 13, 2025

Dealership Rating
Employee Rating

Walser Buick GMC Roseville dealership showed professionalism and kindness. As a customer we always felt that they cared about us.. More

by dequeen5862
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Lammle, Anna Cary

October 09, 2025

Dealership Rating
Employee Rating

Horrible service from General Manager, Service Manager and Service advisor. Had to follow with General Manager multiple times just to get a response! More

by sia.yang01
Service Price Transparency
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Recommend Dealer
No
Oct 13, 2025

Walser Buick GMC Roseville responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and the frustration it caused. We strive to provide excellent service and communication, and it’s clear we fell short in your case. Your comments regarding the General Manager, Service Manager, and Service Advisor have been taken seriously and shared with our leadership team for immediate review. We’re committed to improving and ensuring that every customer feels heard and valued. If you’re open to it, we’d appreciate the opportunity to speak with you directly to better understand what happened and how we can make things right. Your satisfaction is important to us, and we’re grateful for the chance to learn and grow from your experience. Please contact Steve Tuschen 952-467-8633

October 09, 2025

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Employee Rating

The service team was very straightforward and communicated well. It's been a few weeks and their repairs are all well. More

by t3ch
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2025

Walser Buick GMC Roseville responded

Thanks for rating us 5 stars! We look forward to working with you at Walser Buick GMC Roseville again soon!

October 05, 2025

Dealership Rating
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Quality of service is good. Friendly staff. Very nice clean shop and large waiting room. More

by cathylecy
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2025

Walser Buick GMC Roseville responded

Thanks for taking the time to review us, Cathy! We look forward to working with you again soon!

October 04, 2025

Dealership Rating
Employee Rating

Did not fix issue that we brought car in for. Failed 3 times to fix it. More

by marisol.rios0617
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Randy Lammle

Oct 13, 2025

Walser Buick GMC Roseville responded

We sincerely apologize for a less than 5 star experience. We'd like to speak with you directly about your recent visit. Please contact our Service Manager Mike Trok at your convenience. We look forward to speaking with you. Thank you.

September 29, 2025

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Each visit has been good. There is one unresolved issue with my Buick. The kick to open rear hatch feature usually does not work. Sometimes the projected lighsdt doesn't ev More

by jimkaron
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Lammle

September 29, 2025

Dealership Rating
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The beast service every time i I go there they taker me good I always they fish the job fast More

by abdoul57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Lammle

September 29, 2025

Dealership Rating
Employee Rating

Unfriendly environment and not one person except the salesman said welcome to our dealership or thanks for buy a truck with us. More

by info@samsroofs.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Randy Lammle

September 28, 2025

Dealership Rating
Employee Rating

Helpful, friendly, . efficient staff. Appreciate the inspection video very much.. Confortable waiting area. with coffee and water available. More

by Tami
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Lammle

September 26, 2025

Dealership Rating
Employee Rating

They said my AC line is leaking, and they will replace the whole AC line, but they are not, they are just spliced they AC line. More

by none25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Lammle , Tylor Minner

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