Steve Tuschen
Steve Tuschen at Walser Buick GMC Roseville

Steve Tuschen

General Manager

Walser Buick GMC Roseville

2775 Long Lake Rd
Roseville, MN 55113

4.2
461 Reviews
4.2

461 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

461 Reviews of Steve Tuschen

October 25, 2025

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Employee Rating

Absolute pleasure to work with and am grateful for the friendly and quick service. Thanks More

by JOELSTICH
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Recommend Dealer
Yes
Oct 25, 2025

Walser Buick GMC Roseville responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing friendly and efficient service is what we aim for, and it means a lot to know we hit the mark. We truly appreciate your support and hope to see you again soon!

October 21, 2025

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Clean and welcoming. Lots of vehicles to browse and choose from during my time there. More

by Kathleen.Hoggarth
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anna Cary

Oct 21, 2025

Walser Buick GMC Roseville responded

Thank you for the great feedback! We're so glad you found the dealership clean, inviting, and well-stocked with plenty of vehicles to explore. Creating a comfortable environment with a wide selection is exactly what we aim for, and it’s wonderful to hear that came through during your visit. We appreciate you stopping by and hope to see you again soon!

October 21, 2025

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They were very straight forward about everything. I was able to quickly trade in my vehicle and buy a new one. More

by hannahmiller217
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anna Cary

Oct 21, 2025

Walser Buick GMC Roseville responded

Thank you for sharing your experience! We're so glad to hear everything was handled with transparency and efficiency. Making the trade-in and purchase process smooth and straightforward is exactly what we aim for, and it's great to know that came through during your visit. Enjoy your new vehicle — and thanks again for choosing us!

October 20, 2025

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I just bought a GMC truck from Walser. Purchase went smoothly very friendly sales people. More

by llhaessly
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Recommend Dealer
Yes
Oct 21, 2025

Walser Buick GMC Roseville responded

Congratulations on your new GMC truck! We're thrilled to hear that your purchase experience at Walser was smooth and that our sales team made you feel welcome. Your kind words mean a lot, and we’re grateful you chose us for such an exciting milestone. Enjoy every mile ahead — we’re here whenever you need us!

October 17, 2025

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Invoice indicates an over charge of $200 this was confirmed by the car rental company More

by LoraEggers
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Recommend Dealer
No
Oct 17, 2025

Walser Buick GMC Roseville responded

Thank you for bringing this to our attention. If your invoice shows a $200 overcharge and the car rental company has confirmed it, we absolutely want to help resolve this quickly and fairly. Please reach out to our service Manager Mike Trok 651-604-1700 We’ll investigate and work toward a prompt resolution. We appreciate your patience and look forward to making this right.

October 15, 2025

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Very nice and friendly and very patient with my living in another state. Easy to communicate with and ask questions. More

by emily.a.brady3675
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Cary , Randy Lammle, Claudia Vazquezvelez

Oct 15, 2025

Walser Buick GMC Roseville responded

Thank you so much for the kind words! We're glad to hear that our team made the process smooth and stress-free, even from out of state. Clear communication and patience are things we take pride in, and it's great to know that came through during your experience. We truly appreciate your trust and hope you're loving your new vehicle!

October 13, 2025

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Walser Buick GMC Roseville dealership showed professionalism and kindness. As a customer we always felt that they cared about us.. More

by dequeen5862
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Recommend Dealer
Yes

Other Employees Tagged: Anna Cary , Randy Lammle

Oct 15, 2025

Walser Buick GMC Roseville responded

Thank you so much for the wonderful review! We’re thrilled to hear that you felt cared for throughout your experience at Walser Buick GMC Roseville. Professionalism and kindness are values we hold close, and it means a lot to know they came through during your visit. Your feedback inspires our team to keep delivering exceptional service every day. We truly appreciate your support and look forward to welcoming you back again!

October 09, 2025

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Horrible service from General Manager, Service Manager and Service advisor. Had to follow with General Manager multiple times just to get a response! More

by sia.yang01
Service Price Transparency
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Recommend Dealer
No
Oct 13, 2025

Walser Buick GMC Roseville responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and the frustration it caused. We strive to provide excellent service and communication, and it’s clear we fell short in your case. Your comments regarding the General Manager, Service Manager, and Service Advisor have been taken seriously and shared with our leadership team for immediate review. We’re committed to improving and ensuring that every customer feels heard and valued. If you’re open to it, we’d appreciate the opportunity to speak with you directly to better understand what happened and how we can make things right. Your satisfaction is important to us, and we’re grateful for the chance to learn and grow from your experience. Please contact Steve Tuschen 952-467-8633

October 09, 2025

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The service team was very straightforward and communicated well. It's been a few weeks and their repairs are all well. More

by t3ch
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Recommend Dealer
Yes
Oct 13, 2025

Walser Buick GMC Roseville responded

Thanks for rating us 5 stars! We look forward to working with you at Walser Buick GMC Roseville again soon!

October 05, 2025

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Quality of service is good. Friendly staff. Very nice clean shop and large waiting room. More

by cathylecy
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Recommend Dealer
Yes
Oct 13, 2025

Walser Buick GMC Roseville responded

Thanks for taking the time to review us, Cathy! We look forward to working with you again soon!

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