Steve Tercha

Baited and switched by the dealer named Steve Tercha. Sent me several different prices for a new Jeep Cherokee L, only to realize the price was completely different once I arrived to the dealership to si Sent me several different prices for a new Jeep Cherokee L, only to realize the price was completely different once I arrived to the dealership to sign the paperwork. More

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clean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent competent clean, friendly, competent clean, friendly, competent clean, friendly, competent More

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When I walked into the dealership, I felt confident that it would be a good experience. Unlike other dealerships, Sterling Heights Dodge Chrysler Jeep Ram is welcoming and truly puts the customer first. I w it would be a good experience. Unlike other dealerships, Sterling Heights Dodge Chrysler Jeep Ram is welcoming and truly puts the customer first. I was introduced to Steven Tercha and right from the initial handshake he was professional, informative, helpful, and made what can easily become a daunting task, an enjoyable experience. He said to not hesitate if I had any questions or concerns, and he meant it. He was always available if I needed to reach out. Not once was I given the impression that I was taking up his time. Through the entire process of building my Wrangler, to when it arrived at the dealership, he kept me in the loop with updates. I can't say enough about Sterling Heights Dodge Chrysler Jeep Ram or Steven. They made that good of an impression. Thanks for everything! More

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Steve was extremely pleasant, informative and patient as we worked together to figure out how to use the Navy Federal Voucher. Steve went the extra mile to ask management to price match the vehicle to the w we worked together to figure out how to use the Navy Federal Voucher. Steve went the extra mile to ask management to price match the vehicle to the website price. Steve walked me thru setting up the Jeep connect accounts and took the time to show me the features of my vehicle. Steve called to check on me a few days later and when I returned to bring the title, he was just as pleasant and engaging as when he sold me the car. Sometimes salespeople change demeanor after the sale is complete, but Steve did not. He is young, professional and savvy, I highly recommend him to anyone looking to buy a vehicle! It was a complete joy working with Steve! More

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