Steve Sylvis

Had my Camry LE inspected at Ken Ganley Toyota Dealership. Everything was perfect. Their Service Department is the best. Always helpful when I have questions. Dealership. Everything was perfect. Their Service Department is the best. Always helpful when I have questions. More

by CINKATBAR Verified Customer Verified Customer

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Steve made my first visit for service exceptionally enjoyable. His professionalism & vehicle knowledge are unmatched. Provided transportation to lunch & back while my car was being serviced. Thanks enjoyable. His professionalism & vehicle knowledge are unmatched. Provided transportation to lunch & back while my car was being serviced. Thanks again Steve More

by GERRYGUTHRIE Verified Customer Verified Customer

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From start to finish the service department staff were professional, friendly, and kept me informed while waiting. I observed staff that were efficiently proactive in meeting customer needs. Thank you! professional, friendly, and kept me informed while waiting. I observed staff that were efficiently proactive in meeting customer needs. Thank you! More

by jackiepagnanelli Verified Customer Verified Customer

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Great experience Josh helped me out. I got the oil checked and purchased a new vehicle. Very happy! I got the oil checked and purchased a new vehicle. Very happy! More

by QIYAM.ANSARI1 Verified Customer Verified Customer

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Excellent service. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. More

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Inspection and emissions went well. Was in and out in less than an hour. Service manager was great Was in and out in less than an hour. Service manager was great More

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Love the videos they do as they work on your car you can actually see what they’ve done Then they send them to my email actually see what they’ve done Then they send them to my email More

by ALBERTAMUECK Verified Customer Verified Customer

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Service provider was very well mannered and knowledgeable. Good not give me a time before he found out if anything was needed. One and one half hours later he came and said all work completed. knowledgeable. Good not give me a time before he found out if anything was needed. One and one half hours later he came and said all work completed. Car was washed and ready to go More

by CHUCKKAUFOLD Verified Customer Verified Customer

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Fair service and fair pricing, service department has been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working orde been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working order. Also the vehicle should come two keys and not fall on the new owner to furnish the second key. I would give a five star review if the vehicle I purchased had came with two keys, and wouldn't have spend the majority of the first month back at the dealer with issues that would have been addressed prior to it leaving the lot. I am very grateful for the service and issues be corrected free of charge but it was back TWICE for the same issue. Like I said, the vehicle I purchased four weeks ago spent two weeks in service (Ken Ganley and Ron Lewis) instead of with me, for issues that should have been addressed prior to sale. More

by JRB_342 Verified Customer Verified Customer

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Bought a car for 30k from them, was told they’d send me the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and they say they’ll have their key maker come out to me to make one and that never happened. I make an appointment so I can just get my second key for the car. I show up to the appointment…they didn’t order the right key despite knowing the car I drive and the work order specifying a FOB and key. I live rurally so this was an hour drive for me and 40 minutes in the waiting room to be told this info. I reschedule an appointment for a later date and they finally program the key and fob but they give me a fob that’s missing a button. Done with this dealer. Love Toyota but I won’t be coming back to Ganley for anything. And I know it’s the sales and finance people’s job but the upselling of services is really annoying especially when they can’t even get the service of providing me a second key to a 30k vehicle. If I bought that stupid paint protection or whatever, I can’t imagine the hoops this dealer would put me through just to use it. More

by LONGB1207 Verified Customer Verified Customer

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