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Steve Sylvis

Overview Reviews (311) Inventory (85)

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Steve Sylvis

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Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

311 Reviews

Overview Reviews (311) Inventory (85)

4.8

311 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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311 Reviews of Steve Sylvis

February 19, 2025

Dealership Rating

Employee Rating

Service was good and Steve took my car through the car wash twice to get all the salt off wash twice to get all the salt off More

by JMBOUER

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 19, 2025

Dealership Rating

Employee Rating

Slowest dealership in the universe. Horrible communication. Really bad will never go back to this dealership Horrible communication. Really bad will never go back to this dealership More

by DONNIEPEGSIII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 22, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 16, 2025

Dealership Rating

Employee Rating

We always get excellent service here. Steve Sylvis makes the process unstressful and easy! He treats all of his customers with so much kindness and respect. Steve Sylvis makes the process unstressful and easy! He treats all of his customers with so much kindness and respect. More

by KELLYGLUS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kelly, please let us know.

February 12, 2025

Dealership Rating

Employee Rating

Always a smooth experience it's painless fast and professional over all a good experience. professional over all a good experience. More

by GARYHIRTZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Gary, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2025

Dealership Rating

Employee Rating

The folks in the Service Department were very helpful and kept us up to date on what was happening with our cars. kept us up to date on what was happening with our cars. More

by PASCHMITTS

Verified Customer

Recommend Dealer

Yes

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Feb 09, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

Dealership Rating

Employee Rating

The service dept is great! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! More

by PAMELABS50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Feb 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Pamela! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

January 27, 2025

Dealership Rating

Employee Rating

Dealership is a complete surprise, didn’t expect such a fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great ass fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great asset to our Pleasant Hills Community !!! A Diamond in the. Rough ……. More

by SHOEBOX53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

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Jan 27, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

January 27, 2025

Dealership Rating

Employee Rating

Tire pressure light still on - no reason given as to why but they insist they checked tire pressure. Did not have recall part for battery and they stated okay during making of appointment. But state they but they insist they checked tire pressure. Did not have recall part for battery and they stated okay during making of appointment. But state they did not have part nor did they order it at time of appointment More

by chelle330

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 26, 2025

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Employee Rating

I've leased two vehicles so far with Ganley, and plan on leasing the next leasing the next More

by CHIEF2166

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Onderko, Danilo Aviles

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Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

January 24, 2025

Dealership Rating

Employee Rating

Superior service. Shout out to Steve the service manager. Love the live video as work is completed Shout out to Steve the service manager. Love the live video as work is completed More

by Patrice.evancho

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Patrice, for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

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