Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
359 Reviews
4.8

359 Reviews

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359 Reviews of Steve Sylvis

October 28, 2025

Dealership Rating
Employee Rating

Scott and Justin helped me get the Rav I wanted , Scott explained everything in the rav and told me to come back if I wanted to go over the rav again. Great experience More

by Rickbean2430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Scott Masters

Oct 28, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 22, 2025

Dealership Rating
Employee Rating

Steve did a great job. The work was performed in a timely manner. The sales staff helped connect my wife's phone. Everyone was very courteous. More

by BETTYCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

October 22, 2025

Dealership Rating
Employee Rating

Phone calls to service department not answered. Messages left for service not answered. Salesmen do not know the Toyota App used for electric vehicles! I had to work so hard to get my car serviced More

by JWJUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce , Lisa Onderko

Oct 24, 2025

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 24, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 18, 2025

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Employee Rating

Purchased tires. The tires were defective. Steve did a great job resolving the problem & getting me back on the road the same day. Really appreciated how he worked to More

by Darleneturkall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Oct 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

Dealership Rating
Employee Rating

Timeliness and service was great. The only thing I would liked to change is the size of the key drop off box. I had difficulty putting the form and keys into the box the night befor More

by ACORTOPASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Ken Ganley Toyota Pittsburgh responded

We appreciate your feedback, and we are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.

October 15, 2025

Dealership Rating
Employee Rating

Appointment for 100K service online and while checking in, walked out with oil change citing lack of time. Oil change wasnt competitive either, was advised to go another local dealership that was! More

by girishgreenidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce , Lisa Onderko

Oct 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 14, 2025

Dealership Rating
Employee Rating

All the staff are very nice and accommodating to what I need. Good to see people who care! More

by gregmelray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Opfer

Oct 14, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

October 11, 2025

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Employee Rating

I don’t know 15 words. People were very courteous. Coffee machine was out of regular coffee More

by SPREKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Oct 12, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2025

Dealership Rating
Employee Rating

The service team is always friendly and truly takes care of the customers. I recommend them on a regular basis. More

by RICKBEAN133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Oct 07, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 05, 2025

Dealership Rating
Employee Rating

Everyone at KG Toyota works together to ensure the customer experience is second to none. I never felt pressured during my visit. In fact, I liked my first experience so much that I recently bought my More

by JEFFAELLIS66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2025

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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