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Steve Sylvis

Overview Reviews (371) Inventory (113)

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Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

371 Reviews

Overview Reviews (371) Inventory (113)

4.8

371 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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371 Reviews of Steve Sylvis

December 19, 2025

Dealership Rating

Employee Rating

Worst dealer I never see like this and also I don’t want come there any more come there any more More

by Balbaraily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Josh Bruce

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Dec 23, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 10, 2025

Dealership Rating

Employee Rating

timely service. space to wait for services to be completed. contact if changes were suggested for work. space to wait for services to be completed. contact if changes were suggested for work. More

by RLIEBOLD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Dec 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

December 04, 2025

Dealership Rating

Employee Rating

Friendly and informative service manager! Liked that I was able to obtain a next day appointment for back brakes. Liked that I was able to obtain a next day appointment for back brakes. More

by dyan.conaway

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Dec 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

November 28, 2025

Dealership Rating

Employee Rating

Very polite and courteous. Punctual very informative appreciate the knowledge and understanding of our needs for repairs Punctual very informative appreciate the knowledge and understanding of our needs for repairs More

by DLMEIERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Killmeyer

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Nov 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2025

Dealership Rating

Employee Rating

Great experience and the oil change package saves both time and money. Thankful they can fit me in at short notice often. time and money. Thankful they can fit me in at short notice often. More

by jasonandjentyson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Nov 18, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

Dealership Rating

Employee Rating

Everyone is so nice and friendly. They are very knowledgeable. And they make a person comfortable. They are the 👌 They are very knowledgeable. And they make a person comfortable. They are the 👌 More

by AJOHNSON46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Nov 18, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Dealership Rating

Employee Rating

Dan was very patient & helpful working with me to get the deal I wanted. I appreciate his caring attitude. I am grateful. deal I wanted. I appreciate his caring attitude. I am grateful. More

by MCB

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rodrigo Van Grieken, Danilo Aviles

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Nov 15, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Toyota Pittsburgh!

November 15, 2025

Dealership Rating

Employee Rating

In for a recall repair In service on time. Agent answered questions and let me know approximately when my vehicle would be ready. Agent answered questions and let me know approximately when my vehicle would be ready. More

by ORANGESETTER27

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Nov 15, 2025 -

Ken Ganley Toyota Pittsburgh responded

November 14, 2025

Dealership Rating

Employee Rating

Tried to rip me off. Telling me I needed work done when nothing was wrong with what you wanted to replace. Estimated to me it would cost $5,000.00 to repair. Got repairs Telling me I needed work done when nothing was wrong with what you wanted to replace. Estimated to me it would cost $5,000.00 to repair. Got repairs done at another place for $800.00. You guys are crooks! I will never be back. More

by JOHN_SHURINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Josh Bruce

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Nov 16, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 11, 2025

Dealership Rating

Employee Rating

Thank you. The service was excellent and very open and honest. It is a very welcoming dealership. The service was excellent and very open and honest. It is a very welcoming dealership. More

by Scapgabe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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