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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
379 Reviews
4.8

379 Reviews

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379 Reviews of Steve Sylvis

March 03, 2026

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Employee Rating

Josh was excellent to work with. We were dealing with a nearly broken down car over the holidays after driving in from out of town. He was very clear and kept us updated and worked w More

by HelenKarloski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Mar 03, 2026

Ken Ganley Toyota Pittsburgh responded

It’s wonderful to hear Josh kept you informed and helped find the best solution for your Toyota during the holidays. We were glad to assist your family when you were away from home. Thank you for trusting us with your service needs and safe travels ahead.

February 26, 2026

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Employee Rating

Told me I only needed two front tires and gave me the paperwork confirmating it. Brought out paperwork showing what four tires would cost, and I let them know. I had no interest in purchasing four tires More

by Patti
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Mar 02, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Patti, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 24, 2026

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Employee Rating

I was there for inspection and emissions. I did not wait long. The service was good More

by KEINPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Feb 24, 2026

Ken Ganley Toyota Pittsburgh responded

It’s great to hear the inspection and emissions service on your Corolla Hybrid went smoothly. We’re glad you didn’t have a long wait and found our work satisfactory.

February 20, 2026

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Employee Rating

Excellent customer service every time I am there. I am greeted as soon as I pull into the service area and the sales people greet me warmly. More

by CAROLINAHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Ken Ganley Toyota Pittsburgh responded

Delighted to hear Steve and the team greet you as soon as you pull into the service area. We’re happy to care for your Toyota Prius v and look forward to seeing you again. Thank you for sharing your experience!

February 16, 2026

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Employee Rating

Great service and sales person is very helpful to me to purchase car, Thank you More

by devang.dave83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, Nick Marshall, Robert Killmeyer, Josh Bruce

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Feb 17, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for letting us know about the great service you received. We’re glad our team helped make your used Toyota RAV4 purchase smooth. Enjoy your RAV4 and we look forward to working with you again.

January 30, 2026

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Employee Rating

Provided good service. Should have shuttle for long distance. Some of service are very expensive More

by Chand.seenith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 31, 2026

Ken Ganley Toyota Pittsburgh responded

Chand, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 13, 2026

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Employee Rating

Explained what was needed Honest about what was needed. It was warranty work. Service advisor was professional More

by jude3815
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 13, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 31, 2025

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Employee Rating

Thank you Nick for the product support and training on how to operate the new Toyota tundra pro More

by Vendwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Jared Fleming, Nick Marshall

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Dec 31, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

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Employee Rating

Worst dealer I never see like this and also I don’t want come there any more More

by Balbaraily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Dec 23, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 10, 2025

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Employee Rating

timely service. space to wait for services to be completed. contact if changes were suggested for work. More

by RLIEBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Dec 10, 2025

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

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