Steve Swope
Steve Swope at Crown Nissan
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Steve Swope

General Manager

Crown Nissan

5151 34th St N
St Petersburg, FL 33714

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30 Reviews
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30 Reviews

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30 Reviews of Steve Swope

June 10, 2022

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Employee Rating

Tonight I bought my very first brand new car, a 2022 Nissan Versa SV from Crown Nissan in St Petersburg FL. I was greeted by Jason Jiovani the New Car Sales Manager and Steve Swope the General Manager w More

by Marie A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Crown Nissan responded

Marie, Thank you so much for your amazing review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Jason, Steve, Cathy, Nikola, John, and Paul provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Nissan Versa SV- on behalf of the entire team! Safe travels!

June 01, 2022

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Employee Rating

Always had great service at Crown Nissan, the entire Service team is top notch! Friendly and treat you well. Bought 3 Rogues at Crown Nissan and continue to bring them there for them to service. More

by jh1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Crown Nissan responded

Thank you for your 5-star rating! We are delighted that our team could consistently provide you with a top-notch experience! It is an honor to have your confidence and loyalty. We wish you the safest of travels until we meet again!

May 05, 2022

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Employee Rating

Devonte Harvey is my go to guy at Crown Nissan. Always honest, and always has the customers best interests in mind. More

by Karnold75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Crown Nissan responded

Thank you so much for your wonderful review! We are delighted that Devonte consistently provides you with the quality service that you deserve. It is our pleasure to assist you in any way possible. Safe travels!

October 27, 2021

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Employee Rating

Brian G was awesome he helped me through the whole process and answered all my questions with ease about my new vehicle and financing/lease options on my new frontier I love it! More

by Bgizzle21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 18, 2021

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Employee Rating

I was going to purchase a New Titan but with Crown but after sitting in the dealership for several hours and them telling me they I was next one to go into the finance managers office to finish signing th More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Taylor Dudley , Teresa McPherson

Oct 25, 2021

Crown Nissan responded

Pam, We appreciate taking time to give us feedback and apologize that your experience was not as good as expected. Unfortunately, you were originally here on a Sunday, a day that lenders are not normally staffed with personnel. Since you were financing a vehicle in your company name, we were unable to secure financing that day. We informed you that the commercial lending department with NMAC would not be open until the following day at 10:00am, we agreed to send all documents via DocuSign and even have the vehicle delivered to you that next day. As you stated, you live 4 hours away and there was no way we could release a vehicle to travel that far away without a financial approval. We submitted your company loan application that next day, received an approval and made multiple attempts to reach you that day as well as the following week. We were only made aware that you had purchased a different vehicle when we finally reached an employee of you company. We initially mailed the hitch, lock and keys via USPS ground, regular mail, but it was returned a week later due to an apparent zip code discrepancy. We then resent it with the correct zip code via USPS next day and the package was signed for. We are happy to have taken these additional efforts to assure that you received your hitch, lock and keys Steve Swope General Manager

Oct 18, 2021

Pam responded

I just received the hitch in the mail but Crown management did not send the keys to the hitch so the hitch is now useless . I know they were mad that they had to mail the hitch back but to withhold the keys from us is just down right deceitful . There were no keys in the box as God as my witness . Even thought the Sales manager says they were mailed with the hitch , they were not!!!

May 23, 2021

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Employee Rating

Cathy was very attentive to my needs. She is truly a professional and I would recommend her to any of my friends. She is awesome. More

by rrm14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2021

Crown Nissan responded

Thank you for leaving Cathy this 5-star review! We are overjoyed that she could be of assistance to you and make your visit an overall success! She will be delighted to know how greatly you valued her efforts. Please drive safely, and do not hesitate to let us know if there is ever anything more that she or the team may help you with!

December 14, 2020

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Employee Rating

Excellent response. Appreciate Steve's one-on-one assistance with our car purchase. Very fair and goes the extra mile. We plan on doing more business with them. More

by jerdarstock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2020

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Employee Rating

Extremely satisfied! Excellent customer service. The staff was very professional. They made it very easy for us to lease this car. Overall it was a very positive experienc More

by nwalsh04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cathy Voogd, Paul Salonick

Aug 13, 2020

Crown Nissan responded

Thank you so much for your positive review, and congratulations on your new vehicle! We are so pleased that we had the opportunity to work with you and make your overall experience so smooth and hassle-free! Your satisfaction means so much to us, and we wish you the safest of travels in your new ride!

July 10, 2020

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Employee Rating

Great Customer Service Service Advisor John Riddlebarger was easy to work with. Very informative and kept me updated . Everyone in Service is courteous and knowledgeable. More

by Tammy
Recommend Dealer
Yes

June 27, 2020

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Employee Rating

Professionalism is the key Nikola, Jason, Steve and Charles were nothing but true professionals. they made you feel welcome with a no pressure selling experience. My wife and More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikola Tadic

Jun 28, 2020

Crown Nissan responded

Tammy, Thank you for sharing this wonderful review! We couldn't be more pleased to hear of your satisfaction, and we are pleased that we could provide you with a 5-star experience all-around! We are so appreciative of the opportunity to do business with you, and we congratulate you on your new vehicle- on behalf of Nikola and the entire team!

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