Steve Sorabella
Steve Sorabella at Kelly Jeep Chrysler
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Steve Sorabella

Parts Advisor

Kelly Jeep Chrysler

353 Broadway
Lynnfield, MA 01940

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4 Reviews
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4 Reviews

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4 Reviews of Steve Sorabella

December 29, 2023

Dealership Rating
Employee Rating

Clean dealership, comfy waiting area, professional service staff, but slower service than it should be for an oil change More

by Skingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Kelly Jeep Chrysler responded

Thank you, Skingsley, for taking the time to share your feedback with us. We're pleased to hear that you found our dealership clean, with a comfy waiting area, and professional service staff. Your satisfaction is important to us, and we appreciate your positive remarks. We apologize if the oil change service took longer than expected. We understand the value of your time, and we're committed to improving our service efficiency. Your feedback is valuable in helping us address areas for improvement. If there's anything specific you would like us to look into or if you have any further comments, please feel free to reach out!

September 21, 2020

Dealership Rating
Employee Rating

Great experience, easy to work with, overall great experience. I will continue to purchase my cars here. Love the new building. I will recommend them to family and friends. More

by Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Strazzere, Brian Kelly Jr. , Artis Purdie, Aaron Santana, Bruce Wallace

Sep 22, 2020

Kelly Jeep Chrysler responded

That is great to hear, Lindsay! We are glad that you had such a great experience and that everything worked out so well! We are happy to know that you enjoyed our new building as well! Thank you, Lindsay! We appreciate your recommendation!

November 08, 2018

Dealership Rating
Employee Rating

Best service Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me i More

by Anthony345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melina Custovic, Bill Perkin

Nov 08, 2018

Kelly Jeep Chrysler responded

We really appreciate that Anthony! We're glad that everyone took such great care of you and your car. Please let us know if there is anything else we can do for you! Take care.

October 29, 2015

Dealership Rating

Great ease of service visits & excellent sales/leasing team! Kelly Jeep has earned my highest ratings as I feel valued as a customer from the time I drive into the service intake area to the time I receive my ve More

by lynnedbreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Turransky, Ilya Berman , Tom MacDonald, Robert Page, Artis Purdie, Stephen Sullivan, Fred Sylvester

Nov 27, 2015

Kelly Jeep Chrysler responded

That is exactly the type of feedback we love to hear from our customers Lynnedbreed! We are happy that you feel so welcome here. Thank you for your review, we look forward to working with you again soon.

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