Steve Schiltz | Page 3

Holm Automotive Center Inc responded

Thank you, mexilicious, for the 5-star review! We are honored to be the "ONLY" place you trust with your vehicles. Knowing that our kind customer service and attention to detail have earned your loyalty means the world to us. We believe in providing fair, transparent quotes and high-quality workmanship every time you visit. We will be sure to share your fantastic feedback with Steve Schiltz and the rest of the team. Thank you for being such a loyal part of the Holm Auto family! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are incredibly honored by your comment that our service department "sets the standard" for other GM dealers. Our team works hard to provide a world-class experience, so receiving perfect marks for workmanship, communication, and transparency means a lot to us. We will be sure to share this high praise with Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz. It is a team effort, and they will be thrilled to know their dedication is being noticed. We appreciate your business and look forward to continuing to provide you with that same high level of service in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Rwilson83p, for the 5-star review! We appreciate the "straight to the point" feedback! It’s great to hear that you find our service fast and dependable, and that our friendly staff and clean facilities contributed to an overall good experience. We take pride in maintaining high standards for workmanship and communication, so we will be sure to share your perfect scores with Steve Schiltz and the rest of the team. Thank you for choosing us for your service needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, lthemis, for the 5-star review! We are so glad that Steve Schiltz was able to help you out right away. It can be stressful when a warning light comes on and you can't find a place to address it, so we’re happy Steve could provide that quick peace of mind. Thank you for your kind words regarding our communication and workmanship! We appreciate your business and are always here whenever you need a hand. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, Patti, for the excellent 5-star review! We are thrilled to hear that the service you received for the second time since purchasing your car was the same great service as the first. Consistency in quality is vital to our commitment to excel and exceptional Customer Care. Your perfect scores across all categories, and your recognition of Jamie Avers and Steve Schiltz, are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Ian, for the excellent 5-star review! We are thrilled to hear that you experienced Great customer service and workmanship. We appreciate you specifically recognizing Steve (Schiltz), the CSR, and Technician 60 for representing themselves and Holm Auto professionally. Your perfect scores across all service categories confirm our commitment to quality, transparent, and professional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, monkman1324, for the excellent 5-star review! We are delighted to hear that you experienced Excellent service that was Very knowledgeable and helpful. We especially appreciate that you found us Quick to respond and that we were able to get your flat tire repaired and have you out within the hour, even without an appointment! Providing quick, expert Customer Care is our priority. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dustyshore, for the excellent 5-star review! We are delighted to hear that you found the people at the dealership very friendly and that we were able to get your vehicle into the shop right away without a long wait. Providing prompt and friendly service is part of our commitment to exceptional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Jason Behl, for the fantastic 5-star review! We understand how frustrating it can be when a small but essential feature, like your keyless remote entry on your 2025 Silverado, suddenly stops working—especially when you've already tried the internet and ChatGPT for a fix! We are delighted that you followed our suggestion to drop in, and that Steve Schiltz and Chuck Loader were able to diagnose and correct the settings in your vehicle dash within 2 minutes. We are proud of our team's expertise and efficiency in providing the right fix quickly. Thank you for recognizing these Very friendly people for their excellent and simple solution! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, Vincent VanCleave, for the wonderful 5-star review! We are honored that you have been dealing with Holm's for 6 years and that you keep coming back for the unmatched service you receive. It truly means a lot to know that we take care of you like family and that our commitment to exceptional customer service and fair pricing keeps you loyal. Your perfect scores across all categories, and your recognition of Jamie Avers, Chuck Loader, Reed Nelson, and Steve Schiltz, reinforce our core value of Concern for Others and dedication to excel. We greatly appreciate your long-term business! Sincerely, the Holm Automotive Team of Abilene.