Steve Scarpaci
Steve Scarpaci at Suburban Ford of Waterford
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Steve Scarpaci

Sales Consultant

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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4.6
21 Reviews

I have been in the Automotive industry for over 30 years. I work for the best dealer group in Michigan, the Suburban Collection. I will work 110% for my customers whether looking for new or used vehicle or helping navigate service. Our state of the art dealership at Suburban Ford of Waterford is the largest in Michigan.

Specialties & Trainings

Ford Certified Retailer Program

4.6

21 Reviews

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21 Reviews of Steve Scarpaci

November 16, 2023

Dealership Rating
Employee Rating

By far the worse experience at a dealership in my car buying lifetime. Josh was horrible to work with and made this the most uncomfortable, shady game, and biggest waste of time experience ever. He tells More

by Edwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joshua Dabney

Nov 18, 2023

Suburban Ford of Waterford responded

Hi Edwin, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (248) 781-7700 to speak to our manager directly.

October 22, 2023

Dealership Rating
Employee Rating

We had one other car purchased at the dealership. And we were very happy with the salesman and service department. Which made us go back and shop for the Maverick. Steve Scarpazey did a great job. He More

by Papaman
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barker

Oct 24, 2023

Suburban Ford of Waterford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Oct 24, 2023

Suburban Ford of Waterford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2023

Dealership Rating
Employee Rating

Worked with Steve Scarpaci to get my new car he did a great job. Great overall experience. More

by mccark10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Suburban Ford of Waterford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Waterford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2023

Dealership Rating
Employee Rating

I highly recommend this dealership - ask for Steve Scarpaci! He was terrific and made the whole process super easy! More

by Zagorskimg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Suburban Ford of Waterford responded

Hi Zagorskimg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Sep 25, 2023

Suburban Ford of Waterford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 24, 2023

Dealership Rating
Employee Rating

I think we will be delighted with our New Escape Active. Many thanks to Steve Scarpaci for helping find a great car with a great deal. Suburban Ford Waterford continues to provide a premier dealership wi More

by B and B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Suburban Ford of Waterford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Aug 30, 2023

Suburban Ford of Waterford responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Waterford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

Dealership Rating
Employee Rating

Steve and Jeff were great to work with. Quick and easy closing, both cars were immaculate and ready for us. More

by DANMCKIERNAN98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere, Joshua Dabney

Aug 29, 2023

Suburban Ford of Waterford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 30, 2023

Suburban Ford of Waterford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Waterford. We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

Dealership Rating
Employee Rating

I think we will be delighted with our New Escape Active. Many thanks to Steve Scarpaci for helping find a great car with a great deal. Suburban Ford Waterford continues to provide a premier dealership wit More

by B and B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barker

Aug 28, 2023

Suburban Ford of Waterford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 19, 2023

Dealership Rating
Employee Rating

Huge place. Clean. Staff friendly. Great service area. Purchased leased vehicle.Steve Scarpaci a great help! More

by nrngrss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Suburban Ford of Waterford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 27, 2023

Suburban Ford of Waterford responded

Hi, thank you so much for your positive comments about Suburban Ford of Waterford! We hope to be of service to you again in the future. Best wishes, Suburban Ford of Waterford

June 02, 2023

Dealership Rating
Employee Rating

Steve Scarpaci is the reason I leased a Ford. Without charismatic, knowledgeable, and patient salespeople like Steve, I would have been driving a Toyota. The service side of this dealership nee More

by mhartmey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barker

Jun 04, 2023

Suburban Ford of Waterford responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2023

Dealership Rating
Employee Rating

Excellent service and commitment to supporting my needs for the car I desired. They worked hard to make sure that happened. More

by gfeldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Suburban Ford of Waterford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 01, 2023

Suburban Ford of Waterford responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

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