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Steve Robinson
Refer Me
796 Reviews
Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.
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796 Reviews of Steve Robinson
Verified Customer
November 15, 2024
They take care of you quickly and efficiently. They tell you what is needed and what can wait to be done They tell you what is needed and what can wait to be done More
by APDYAM
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin
November 15, 2024
They take care of you quickly and efficiently. They tell you what is needed and what can wait to be done They tell you what is needed and what can wait to be done More
by APDYAM
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin
November 15, 2024
I'm highly disappointed in Daytona Toyota. Went in to have my oil changed and was told that the truck needed a new cabin air filter, an alignment, a brake service done and a 3rd brake light re Went in to have my oil changed and was told that the truck needed a new cabin air filter, an alignment, a brake service done and a 3rd brake light replaced at my expense, even though there is an OPEN RECALL on the 3rd brake light. My bill would have been over $1116.52. Soon after my appointment was over, I drove the truck to Mavis Tires and Brakes and showed them the recommended services and prices. They did the brake bleed service for $54.00. Told me to purchase the cabin air filter on Amazon for $8.99 and did the tests for the alignment. They stated that the truck was perfectly aligned and nothing needs to be done to it. As far as the 3rd brake light is concerned, I believe a rock from the highway cracked the lens. I order a new part that only costs $29.71 to replace the 3rd brake light. I watched a video on how to install it and it looks fairly easy. I never thought that your dealership would take advantage of the public. Boy was I wrong!! Recommending unnecessary repairs and then charging for something that has an open recall was the last straw!!! The paint recall still needs to be done because the factory didn't put enough paint on the 2019 Toyota Tacoma TRD sport 4x4 vehicles and some of my paint is missing. I will NEVER trust your dealership or your service advisors who are only out for their bottom line by ripping off the public. Being a Realtor, I know a lot of people and they say bad news travels very fast. I need to warn the public about your service department tactics so it doesn't happen to another person. You NEED to make things right and fix the 3rd brake light and paint job, both on OPEN RECALLS! I will reach out to Toyota Brand Engagement and let them know about my recent situation at your dealership. Hopefully, they'll do the right thing! I will remember this unforgettable experience when it comes time to purchase another Toyota Tacoma TRD Sport. If nothing is done, It will NOT be from your dealership! More
by MARKVENNERI386
November 13, 2024
I can’t say enough great things about these guys. The appointment was easy to get, they were highly communicative, and the repairs were completed on schedule. Daytona Toyota is clearly a well managed The appointment was easy to get, they were highly communicative, and the repairs were completed on schedule. Daytona Toyota is clearly a well managed machine, and it’s because of their fantastic staff. More
by Jkincheloe
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin
November 10, 2024
You should be closed for negligence. My car arrived at Service free of flood as certified by your department yet by the time it gets to Body Shop the vehicle is declared flooded, and you My car arrived at Service free of flood as certified by your department yet by the time it gets to Body Shop the vehicle is declared flooded, and you don’t even include me in anything! You call the the insurance company and never included me in any of this. The original photos and paid flood free certificate from your Service department shows how poor your establishment is at every important aspect of a dealership. I am being far to kind and suggest that the authorities investigate your establishment for price gouging and taking advantage of hurricane victims. Edward Dalgewicz More
by edalgewicz
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray
November 09, 2024
Delivered at 7 out at 7:30. . Rep promised a fast turnaround and it was. . Rep promised a fast turnaround and it was. More
by manager97
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin
November 04, 2024
Steve is a fantastic service advisor. He addressed all my questions during my visit. I brought my car in for an inspection and I feel confident after getting my car serviced there. I real He addressed all my questions during my visit. I brought my car in for an inspection and I feel confident after getting my car serviced there. I really appreciate that Jonathan, the technician, took the time to show me things about my car and this was very reassuring. More
by nice_ride
Other Employees Tagged: Jonathan
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