Steve Pumphrey
Steve Pumphrey at Andy Mohr Chrysler Dodge Jeep Ram
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Steve Pumphrey

Sales Consultant

Andy Mohr Chrysler Dodge Jeep Ram

4505 W 96th St
Indianapolis, IN 46268

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3.4
63 Reviews

I enjoy working with our customers and helping them acquire their dream vehicles. I use my experience and knowledge to understand what each customer wants in order to meet their needs. I like outdoor activities which include hiking, fishing, hunting and riding my motorcycle.

Dealership Experience

22 yrs, 1 mo

Industry Experience

23 yrs, 6 mos

Specialties & Trainings

master certified

3.4

63 Reviews

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63 Reviews of Steve Pumphrey

January 20, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was awesome. Everyone went above and beyond to make our experience great. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 20, 2025

Greg responded

Thank you

January 02, 2025

Dealership Rating
Employee Rating

Excellent! Responded immediately to any concerns. Purchased a vehicle on New Year’s Day. Satisfied with overall experience! More

by dleprich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gardner, Mario De La Rosa

Jan 02, 2025

dleprich responded

Would highly recommend this dealer!

December 19, 2024

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Employee Rating

Waylon was just as disappointing as the rest of the team. His handling of the situation lacked professionalism, and the overall experience felt like a waste of time. More

by Mh
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

December 19, 2024

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Very disappointing experience. The service was unprofessional, and my concerns were completely ignored. I expected much better from a general manager, but unfortunately, Jason did More

by Mh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Gilliam, Erin Butler

October 23, 2023

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Employee Rating

Extremely unprofessional and unrealistic. Do not let the 20+ years fool you. Dealership is fine. More

by shadowzrt
Recommend Dealer
No

August 21, 2023

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Employee Rating

I never write reviews, but my experience with Andy Mohr CDJR was so terrible that I need to make an exception. If I can stop one person from buying a car with them, then I see this review as a success. Thi More

by jhh081322
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

August 01, 2023

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Nick helped us with ordering our New Jeep Wrangler. Such a great guy and helpful and courteous. More

by heidihare
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Robinson

Aug 03, 2023

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review, Heidi! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

July 06, 2023

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Employee Rating

I was told that I wasn't allowed to buy a vehicle at the price listed on the website unless I accepted ~$3500 worth of low-value "extended warranty"-type extras. They were initially presented as optional b More

by ericpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

February 15, 2023

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Employee Rating

I wasn’t expecting to purchase a vehicle and Michael keep working with me until I had a deal that I couldn’t refuse. He was professional and he did not pressure me into a sale. More

by jam4034
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Daniels

Feb 17, 2023

Andy Mohr Chrysler Dodge Jeep Ram responded

Jam, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

February 04, 2023

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Employee Rating

This place is has definitely declined since my wife and I bought a Jeep from here 2-3 or so years ago. The staff we originally dealt with for our first deal were absolutely amazing, the sales rep was Karl. I More

by Jakef9505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David

Feb 07, 2023

Andy Mohr Chrysler Dodge Jeep Ram responded

We hate to hear this, Jake. This isn’t the type of experience we want to provide, and we appreciate you bringing it to our attention. Our General Manager would like to speak with you so that we can get things cleared up and improve going forward. His name is Michael O’Connor and he can be reached at moconnor@andymohr.com or 317-900-4620.

Feb 09, 2023

Jakef9505 responded

I don’t believe there is anything further to speak of or about. This experience was absolutely the worst I have ever had with a dealership. David was rude from the start and when I even mentioned to him that there’s a certain level of respect that should be maintained, he got even more rude in his tone. Telling somebody you can’t use a bank because the dealership will lose money, is ludicrous. I left, didn’t return, and went to another dealership. Also, I walked in and used the loan I had already had. Without argument from the dealership.

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