Steve Plotnik | Page 5

I wish I had started with ED MORSE CADILLAC from the start After weeks of car shopping and the stress of wondering if I was making the right choice in purchasing a car , I had stopped by ED MORSE BAYVIEW CADIL After weeks of car shopping and the stress of wondering if I was making the right choice in purchasing a car , I had stopped by ED MORSE BAYVIEW CADILLAC , and was suppose to have gone down to Miami after to look at another car . I decided to stop by because it was on my way and they had a car I had found online that I wanted to take a look at. from the moment I walked through the doors I felt warm and Welcome . I felt at ease that they were there to Help me as best as they possibly could . And not only did they help me , they went above and beyond to get me into a Cadillac Escalade which had been the SUV I had been looking at in the beginning of my car shoppping journey . I want to first thank Jay PInilla ( internet sales manager ) who was an absolute pleasure to speak with . It was because of his outstanding customer service that I decided to stop by . I then had the honor of working with 3 incredible people that made my experience even better including : Steve Plotnik my salesman that put my mind at ease and treated me with the utmost respect , along with JC Kent who words can't even desicbe how thankful I am for his outstanding performance in helping me get into my dream car . And last but certainly not least John Gallegos the finance manager who couldn't have done his job any better , we all know that when it comes down to the numbers part , it can be incredibly stressful however John made this part of the process as painless as possible he also went above and beyond to make this car mine . I am forever greatful for the entire staff at ED MORSE BAYVIEW CADILLAC , Ft Lauderdale . My only regret was and is , is that I didn't start with them from the beginning !! If your looking for a new or used high end luxury car or any car of that matter you can trust and be confident in their team . Don't waste your time and go then first! Truly an incredible company and dealership. No games, no presssure , just an awesome group of people who will help you in any way they possibly can. You can be fully confident that you are in excellent hands with ED MORSE CADILLAC , Ft Lauderdale FL . More

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Awesome Very patient and knowledgeable staff. From first call to Lisa to end of deal with Steve it was a smooth process. The comfort level and overall treatme Very patient and knowledgeable staff. From first call to Lisa to end of deal with Steve it was a smooth process. The comfort level and overall treatment was great. I am very satisfied with my purchase and grateful to all involved. Thank you!! More

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Worst experience ever By far worst buying car experience ever! Bunch of lying and dishonest people. Especially stay away from Daniel Gagliano and Zvi Plornik. They are th By far worst buying car experience ever! Bunch of lying and dishonest people. Especially stay away from Daniel Gagliano and Zvi Plornik. They are the worst! ________________________________________ First we brought our SRX for the scheduled oil change; and the very same day we received a phone call that somebody wrecked the car while in the garage! They said not to worry. We'll make it up for you. We will take you out of your current lease (5 more months) and sell you a new car. Sounds great, right? But wait... When we signed all paperwork and was already literally in the car ready to leave somebody called to mr. Gagliano and he told us that the car should be signed off by some manager who is not in today(!) But again not to worry! We can keep the loaner for one more night and he'll personally bring the new car to our house. Red carpet service Next day no call, no car... when we called Mr. Gagliano informed us that somebody didn't read the odometer right (!), so this car has less millage what they thought originally when we made a deal, so we have to pay additional $1,500 to get this car otherwise we can go and screw ourselfs. That what Bayview Csdillac mean by 'make up for you' deal for ruining or car. By far the worst car shopping experience EVER. ------------------------------------------------------------------------------- Apparently this review works. Mr. Gagliano texted me right away asking to remove this review because it is hurting his salesman's reputation. After I told him that I won't remove this review and asked him why he has a problem with the truth he started insulting me. Very sad. Awful, unprofessional service and humiliating experience. More

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5 Star Purchase Experience I stopped at Bayview Cadillac to view a used SUV that I saw online and upon arrival met Steve, who was immediately helpful! I knew right away the car I stopped at Bayview Cadillac to view a used SUV that I saw online and upon arrival met Steve, who was immediately helpful! I knew right away the car I came in to see was not "the one" and Steve was honest with me, actually encouraging me not to purchase that car! Can you believe, a car salesman who tells you a car on his lot is not the right fit for you?! After hearing what I was looking for, he showed me a 2012 Cadillac Escalade that was exactly what I was looking for (though I didn't know it!) and I ended up buying it. He was honest and knowledgeable every step of the way, helping me get new tires included in the deal, and addressing each and every concern I had about the vehicle. I then worked with Joe in the finance department who was super friendly and helpful. He was able to beat the interest rate offered by my credit union and helped me through the process of getting an extended warranty. I absolutely love my new car, I feel I got a good deal AND I got treated like a queen throughout the process - what a great combination! 5 Stars for Bayview Cadillac, Steve and Joe! More

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Don't buy base CT 6 Bayview always provides 5 star customer service. Unfortunate that the base CT 6 has very noisy steering. Don't buy the base model. GM says the noise i Bayview always provides 5 star customer service. Unfortunate that the base CT 6 has very noisy steering. Don't buy the base model. GM says the noise is just a characteristic of the cheap model. More

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