Steve Nungester | Page 4
Honda Service Advisor
White's Toyota of Lima
3500 Elida Road
Lima, OH 45807
37 Reviews
Write a Review37 Reviews of Steve Nungester
October 18, 2022
My daughter went to have her transmission fluid changed. She also told supervisor Steve that she wanted the filter changed ( she had a photo and part number). He told her it was fake and didn't exist, then She also told supervisor Steve that she wanted the filter changed ( she had a photo and part number). He told her it was fake and didn't exist, then continued to treat her horrible! She also had 1 hood latch broke and told him to be careful. Ole Steve broke her other latch and stuck her hood in her backseat!! Telling her they were both already broke( which is a lie!) Gave her a bill for $ 133 and sent her on her way with her hood in her backsest! The Manager Dan isn't any better when it comes to customer service! He claims they are not liable!! So she should expect this kind of service and be ok with it? No no no!! Mr White should know what kind of unprofessional people he has working for him. I will never recommend this place to anyone!! If anything, I urge people to NOT GO THERE!! HORRIBLE HORRIBLE SERVICE! They should be ashamed taking advantage of a young lady! More
October 17, 2022
My daughter gos in for a transmission fluid changed asked them if they was going to change the external trans filter got told car dosen't have one cause he was to lazy to look I sent her with the Part number them if they was going to change the external trans filter got told car dosen't have one cause he was to lazy to look I sent her with the Part number for the filter and told her to tell him it's on backside of transmission..he tells her it's fake..after he snaps her hood plum off of car and throws it in back seat off her 2010 civic..charged her $119 for fluid change and sent her on her way..I tried to call up there and couldn't even talk to nobody. Like a ghost town. I will be putting this review every where I can and letting all my friends and family know how you do business..parts fake you have got to be joking..do better hire real mechanics.. More
Other Employees Tagged: Brett Condon, Dan Ginter, Cody Thunberg, Tyler Hepp, Stacey Miller , Morgan McBeth
October 07, 2020
This is the 2cnd Honda Odyssey I have bought in 2 years from this dealership and my inlaws have bought 2 cars from them as well in the same amount of time.I never seen another dealer get me in and out the from this dealership and my inlaws have bought 2 cars from them as well in the same amount of time.I never seen another dealer get me in and out the door as fast,painless and easy going experience as this place.We will do business again. Thanks Bruce More
Other Employees Tagged: Matt Ricker , Ben Harshbarger
September 04, 2020
Always a pleasure working with White's Honda service department! They make scheduling, drop off, pick up, and everything in between very easy! Always been pleased with the customer service! I can always department! They make scheduling, drop off, pick up, and everything in between very easy! Always been pleased with the customer service! I can always expect my car to be well taken care of while they have it! More
Other Employees Tagged: Brett Condon
June 06, 2019
Great vehicle and great sales/service people! My lease was almost over so contacted the sales person about getting a new vehicle during an oil change visit. I drove that home today!! My lease was almost over so contacted the sales person about getting a new vehicle during an oil change visit. I drove that home today!! More
Other Employees Tagged: Adam Cox, Matt Ricker , Haden Best, Mark Youngpeter
May 02, 2019
Service Failure Bought a brand new 2017 Honda Oddesey a little over 2 years ago. It's barely over the 36,000 miles but not 3 years old yet. The car's panic alarm kept Bought a brand new 2017 Honda Oddesey a little over 2 years ago. It's barely over the 36,000 miles but not 3 years old yet. The car's panic alarm kept on going off. It also when turned off it tries to start itself, but is unsuccessful and would repeatedly do this. Took it in and they saw what it was doing. The service person was the worst ever. They wouldnt call Honda and see if they would cover the keyless entry system that needs repaired under warranty. They said it was not under warranty since it was over the miles. The car is just over two years old. They had no empathy when dealing with my wife. They charged her $110 for a quick check of the problem. They sent her off with a car that is not working right and only worried about getting the money not helping a customer out. The way she was treated we will never buy a car from Allan Nott. Worst service possible. They didnt even try to help and see if it can be covered under warranty. Completely unacceptable. I gave you a 1 since I couldnt gove you a 0. You guys are being reported to American Honda. More
November 28, 2018
Worst experience ever and it got worse after I left. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. More
Other Employees Tagged: Brett Condon, Dan Ginter, Cody Thunberg , Tony Buttitta, Eriq Gibson, Lisa Miller, Jessica Randall, J'Dan Risner, Jeff Sousa, Whoever your car porter is should Never Take Keys From An Owner Before Inspection!
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