Steve Monk

As part of the 90Kmi service on a VW TDI, I asked for a tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressure is 38 psi in all tires. The measured warm pressures were: 32, 34, 34, 37. On the other hand, the oil and filer change, and brake system flush were completed in a timely manner. I hope with better care than the tire rotation. The staff was pleasant and courteous. More

by Jim Verified Customer Verified Customer

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Always able to schedule an appointment in a timely amount of time. Staff is very friendly! of time. Staff is very friendly! More

by dbender1@stny.rr.com Verified Customer Verified Customer

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I found the service to be quick, complete and fair. They did a thorough checklist of my vehicle and reported in detail to me on their findings. They did a thorough checklist of my vehicle and reported in detail to me on their findings. More

by tmheslin2000 Verified Customer Verified Customer

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Took my car in with no appointment, provided the needed service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed! service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed! More

by wbennett3 Verified Customer Verified Customer

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I still own my 2017 VW Passat which was purchased new from Matthew's VW. My last visit to Matthew's VW was for a new battery. from Matthew's VW. My last visit to Matthew's VW was for a new battery. More

by SAM3968 Verified Customer Verified Customer

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My 2019 VW Atlas had recalls that needed to be taken care of by the manufacturer. I am a first time customer and feel they did a great job. of by the manufacturer. I am a first time customer and feel they did a great job. More

by larry.grace Verified Customer Verified Customer

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Fast and efficient and repaired done on timely basis but feel that i bought a lemon. feel that i bought a lemon. More

by mareizzy09 Verified Customer Verified Customer

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Had a problem with the airbag sensor Quickly fixed in one day! Great service department one day! Great service department More

by TARZSTARZBRI Verified Customer Verified Customer

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Always pleasant and friendly. He came out and explained everything the car needed done to it and made the visit enjoyable. He came out and explained everything the car needed done to it and made the visit enjoyable. More

by dalydouble1 Verified Customer Verified Customer

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The service department are excellent communicators and explain what is being done to your car and the amount of time it will take. This is my first 10000 mile check and I am very satisfied . explain what is being done to your car and the amount of time it will take. This is my first 10000 mile check and I am very satisfied . More

by copperpenny23 Verified Customer Verified Customer

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