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Steve McHenry
Steve McHenry at Walker Ford
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Steve McHenry

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
821 Reviews

Dealership Experience

6 yrs

Industry Experience

35 yrs, 6 mos

4.7

821 Reviews

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821 Reviews of Steve McHenry

June 11, 2024

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Employee Rating

I have been going to Walker Ford ever since I boughf my Escape, I always been satisfied. More

by almansoellsworthmanso
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Recommend Dealer
Yes

Other Employees Tagged: Mike Murray, Gatlin Hatcher

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Jun 12, 2024

Walker Ford responded

Thank you for your loyalty and for sharing your satisfaction with our dealership. We're happy to have you as part of the Walker Ford family!

April 30, 2024

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Have had others do an alignment on my 2014 e 350 Walker did a great job my steering is on point once again the steering wheel is nice and straight. Had a 60,000 mole service done. Had the spark plugs done. More

by georgetoney83
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Yes
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Apr 30, 2024

Walker Ford responded

Thank you for sharing your experience with us! We're glad that we were able to help you out with your spark plugs. Please feel free to reach out if you ever need anything else!

April 20, 2024

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I just had my second mustang that I purchased from this dealership in for routine service. I wouldn’t by a car or have my car serviced other than at Walker Ford. Great service! More

by LSG1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Justin Boczar, Shawna Hargett

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Apr 25, 2024

Walker Ford responded

We're thrilled to hear about your continued satisfaction with our vehicles and service at Walker Ford! Thank you for your loyalty and this wonderful review.

March 30, 2024

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These guys were awesome! Really got us out of a catastrophe and were fantastic to work with. Highly, highly recommend! More

by JASON.GREGORY
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Shelley Ritter, Gatlin Hatcher, Beth Gee, Anthony Anderson

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Apr 01, 2024

Walker Ford responded

We're so glad to hear that we could help you out of a tough spot and that you enjoyed working with us! Thank you so much for your high recommendation, and we hope to continue serving you in the future.

February 24, 2024

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The 2 people i interacted with were friendly and very helpful. The Service Advisor was always pleasant Nd answered my questions. The woman that processed my loaners was helpful and a delight. More

by BRADLEY.LOTZ
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Recommend Dealer
Yes

Other Employees Tagged: Beth Gee

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Feb 26, 2024

Walker Ford responded

Thank you for taking the time to share your positive experience! We're thrilled that your service advisor and the loaner processor made your visit enjoyable, we appreciate your business and look forward to serving you again!

February 23, 2024

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Steve was very patient with me and explained to me in words I could understand what was wrong with my car and what needed repair to fix my car. More

by MALICE2413
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Yes
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Feb 26, 2024

Walker Ford responded

Thank you for taking the time to leave a review and for your kind words about Steve. We look forward to serving you again in the future!

February 20, 2024

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Walker Ford completed the work in a timely manner and kept me informed on what repairs were needed and the cost. More

by s_binau
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Recommend Dealer
Yes
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Feb 21, 2024

Walker Ford responded

We're happy to hear Walker Ford met your expectations by completing the work efficiently and keeping you informed throughout the process. We pride ourselves on providing excellent customer service and transparent communication. Thank you for choosing us!

February 13, 2024

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Great service as always. Took good care of me in a timely manner. Solved all my issues More

by BOUDA2265
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Donald Mast, Shelley Ritter, Beth Gee, Anthony Anderson

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Feb 16, 2024

Walker Ford responded

Hi, thanks for your review! We're glad you appreciate our consistent commitment to excellent service. We value your business and look forward to seeing you again soon.

January 31, 2024

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Good repair. But difficult to get ahold of my service advisor Steve although he was having trouble getting infonfrom my insurance company More

by carolcc331
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar, Beth Gee

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Feb 01, 2024

Walker Ford responded

Thank you for your feedback and for bringing this issue to our attention. We appreciate your review and will take steps to improve our service. We look forward to your next visit.

January 25, 2024

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Easy appointment scheduling. Service rep Steve explained work to be done and pricing. Service was completed in timely manner. Service waiting are very comfortable. More

by kjmanella
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Montante

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Jan 29, 2024

Walker Ford responded

We're thrilled to hear that you had such a positive experience at our dealership. Your feedback is incredibly valuable to us, we want to thank you for your review and hope you have a great day!

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