Steve Matters

They make the extra effort to be sure you are satisfied. Great experiences with service and sales. Great experiences with service and sales. More

by matthew.zaccara Verified Customer Verified Customer

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Secor was a pleasant place to buy a car. I spoke with Kayleigh and she got me a price on a used certified C40. She put me in contact with Otto who I drove up to from NY to see about the car. I spoke with Kayleigh and she got me a price on a used certified C40. She put me in contact with Otto who I drove up to from NY to see about the car. I had worked out a price but they came in higher on my trade once seeing it. This lead to the only issue. They owned me about $1100 and the check took a while to get. It was not explained to me that they take about two weeks to make sure my check is cleared before they send out the refund. I finally got the refund about 3 weeks after my purchase. Overall it was a good experience and they did not try to pull any shenanigans with pricing. More

by nschemmaster Verified Customer Verified Customer

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Steve Paloma was knowledge professional and efficent from start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most dealers. I would recomend both the dealership nd Steve. More

by markcaldarella1056 Verified Customer Verified Customer

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This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More

by aprilmichas Verified Customer Verified Customer

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They embrace loyalty. This is at least my seventh car lease from this dealership. Thanks! This is at least my seventh car lease from this dealership. Thanks! More

by sgodley Verified Customer Verified Customer

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To make happy as a customer they had one thing to give me which was cross bars for a roof rack. I didn’t beat them up on the price or warranty or my trade in. Nothing I didn’t play them against another deale which was cross bars for a roof rack. I didn’t beat them up on the price or warranty or my trade in. Nothing I didn’t play them against another dealership. I asked them to throw in a set of cross bars and 3 oil changes in which the only thing they threw in was one oil change. I’m not sure if something happened after Covid, meaning you can’t ask for anything anymore cause I got a ton of free stuff the last time buying a car. This time I feel like I didn’t make out all. I do love my car. But I feel like the only reason they didn’t give me a set of cross bars is greed. They gave me the option of buying at cost but then I saw them being sold at Riley Volvo for cheaper than there supposed cost for $264 and they quoted me at $360 or something. Anyway this why I would never recommend them. More

by keithlmx Verified Customer Verified Customer

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Steve was very knowledgeable about the cars & services. He took his time to talk us through the features efficiently and logically. We felt no pressure to buy & we both agreed a day or so after our purcha He took his time to talk us through the features efficiently and logically. We felt no pressure to buy & we both agreed a day or so after our purchase, that it was a car buying experience we haven’t experienced. More

by palmaland2001 Verified Customer Verified Customer

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Speedy, knowledgeable, friendly service made buying a car from Secor a breeze. Diane and Steve were a great team to get me into the ideal vehicle. I couldn’t be happier. from Secor a breeze. Diane and Steve were a great team to get me into the ideal vehicle. I couldn’t be happier. More

by apwalker4 Verified Customer Verified Customer

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Steve was timely, efficient and provided sound recommendations about the car we purchased. He made the process seamless. recommendations about the car we purchased. He made the process seamless. More

by jnmas47 Verified Customer Verified Customer

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Everyone we interfaced woth was excellent. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. More

by wcf4960 Verified Customer Verified Customer

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