Steve Macisaac
Steve Macisaac at Mazda of Salem

Steve Macisaac | Page 2

Service Advisor

Mazda of Salem

3230 Market St NE
Salem, OR 97301

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Steve Macisaac

February 06, 2026

Dealership Rating
Employee Rating

5th buying experience here and always also use their service department. Have never had a negative experience of any kind. Great staff in all areas. More

by katdav49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale , Kyle, my salesman yesterday.

Feb 06, 2026

Mazda of Salem responded

It’s terrific to hear we’ve earned your trust for a fifth Mazda purchase and service visit. Congratulations on your new Mazda CX-30, and we’re pleased our team consistently met your expectations. We look forward to welcoming you back for future needs.

February 05, 2026

Dealership Rating
Employee Rating

Dealer is Horrible. I purchased 2025 Mazda from them in August. Right after sale, all changed. They did not deliver me the car until over a week after purchase. I had tw More

by Jasonds1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Hale , General Manager service techs, Finance manager but sales person very super nice. Service manager just as bad.

Feb 09, 2026

Mazda of Salem responded

Thank you for your review, Jason. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 13, 2026

Jasonds1967 responded

Ive responed twice now to your private messages to me. I have yet to hear from you. Jason Smith

Feb 09, 2026

Mazda of Salem responded

Thank you for your review, Jason. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 09, 2026

Jasonds1967 responded

Jason Smith 503-320-1289 Thank you

Feb 13, 2026

Jasonds1967 responded

I resonded per your request. I have yet to receive your phone call. 2nd time... 503-320-1289 and email jasonds1967@msn.com. Thank you again. Jason Smith

January 31, 2026

Dealership Rating
Employee Rating

They greeted me with a smile before I even exited my car.! So convenient and speedy! Waited with complimentary snacks/drinks and left feeling taken care of! More

by merissa.sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Mazda of Salem responded

Thanks for sharing about your experience with Mazda of Salem. We appreciate your business and hope to see you again soon!

March 03, 2021

Dealership Rating
Employee Rating

Vehicle quality is great. The sales experience was very good and easy. The service writer is exceptional. Thank you very much. I’ll be back More

by Jdnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Galvez, Johan nava

February 24, 2021

Dealership Rating
Employee Rating

Power Mazda is the dealer where I purchased my car. I had used them for an older model vehicle. I have always found them to be knowledgeable and honest when I have questions. Their service is great and f More

by maan1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johan

February 21, 2021

Dealership Rating
Employee Rating

Prompt and professional service. Pleasant and clean waiting area. Receptionist was very nice, kind and helpful. They were accommodating to our busy schedule and timeline. More

by slibra7098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson

February 01, 2021

Dealership Rating
Employee Rating

The service department at Power Mazda in Salem, Oregon is top rate in our opinion. They have high standards in integrity and in customer care. The staff is always pleasant, helpful and informative. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2021

Dealership Rating
Employee Rating

I always have good service and helpful, friendly staff who readily address my concerns. I trust this shop and the people who work there. Thanks to the staff! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 12, 2021

Dealership Rating
Employee Rating

Steve was very helpful with the work done on the car, got me a loaner car and kept me updated on the work being done. More

by Saitta7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 07, 2020

Dealership Rating
Employee Rating

We have been coming to this dealership ever since we bought our first new car (ever) in 2014 (CX-5). Our experiences have always been positive with this dealership and service/parts department. Also, we More

by K & D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson

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