Steve Machann
Steve Machann at Westside Lexus

Steve Machann

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
181 Reviews
4.9

181 Reviews

Write a Review

Dealership Experience

18 yrs, 5 mos

Industry Experience

41 yrs, 3 mos

181 Reviews of Steve Machann

November 05, 2024

Dealership Rating
Employee Rating

Westside Lexus is welcoming and friendly. The people are so helpful and the place is spacious and beautiful I feel comfortable walking in and always offered help right away. Will keep buyin More

by SSS91159
Purchase Time
Recommend Dealer
Yes
Nov 05, 2024

Westside Lexus responded

Thank you for sharing your experience with Westside Lexus! We're delighted to hear that our welcoming atmosphere and helpful team have made such a positive impression. We look forward to assisting you with future car purchases!

October 16, 2024

Dealership Rating
Employee Rating

Everyone is friendly and helpful. Dealship is always very clean. I like the area where you can get drinks and wait for your car. More

by SSS91159
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler

Oct 17, 2024

Westside Lexus responded

We're delighted to hear you enjoyed the friendly service and clean environment at Westside Lexus. It's great that our refreshment area added to your positive experience while waiting for your car! Thank you for sharing this feedback with us.

September 11, 2024

Dealership Rating
Employee Rating

We highly recommend Steve Machann, he knows what is what when it comes to Lexus. He's a straightforward Sales Manager, one we will return to when we need another Lexus. We love his honesty. More

by gs_kachno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Sep 12, 2024

Westside Lexus responded

Thank you for recommending Steve and sharing your positive experience with us at Westside Lexus! We're glad to hear his honesty and expertise made a great impression. Enjoy your new Lexus, and we look forward to seeing you again in the future!

August 14, 2024

Dealership Rating
Employee Rating

First class dealership. Steve Machann is the best! A pleasure to work with before, during and after the sale. More

by curtis.weeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Westside Lexus responded

Thank you for the fantastic review! We're delighted to hear that Steve Machann provided top-notch service at Westside Lexus. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 21, 2024

Dealership Rating
Employee Rating

I had a wonderful experience at Westside Lexus. Everyone is very professional and courteous. So thankful! More

by SDVILLARREAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Brooke Malia

Jul 22, 2024

Westside Lexus responded

We're delighted to hear you had a wonderful experience with our professional and courteous team at Westside Lexus. Thank you for sharing your feedback!

June 27, 2024

Dealership Rating
Employee Rating

good experience except for the surveys and please stop sending these surveys or I might change my mind More

by jabonojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jun 27, 2024

Westside Lexus responded

Thanks for sharing your feedback! We're glad you had a good experience with Westside Lexus. We'll make sure to address the survey issue promptly.

May 26, 2024

Dealership Rating
Employee Rating

We have dealt with Westside Lexus for 13 years and they never disappoint. Steve has treated us like family and I completely trust him. I won’t deal with any other Lexus dealerships except Westside Lexus. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Westside Lexus responded

Ron, thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that Steve has consistently provided exceptional service. We look forward to continuing our relationship with you!

April 30, 2024

Dealership Rating
Employee Rating

Steve was great to deal with. He was very easy to talk to made a good deal and we both was satisfied. More

by JACOBCHACKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Apr 30, 2024

Westside Lexus responded

Jacob, it's great to know that Steve was able to help you secure a good deal at Westside Lexus. We appreciate your positive feedback and look forward to assisting you in the future!

April 28, 2024

Dealership Rating
Employee Rating

Steve always exceeds expectations. Entire staff is friendly and helpful. Thanks to all who help! More

by rwh616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Westside Lexus responded

We are so happy that our Westside Lexus team delivered an excellent experience. Thank you for sharing your experience with Steve, we'll be sure to pass them along!

April 23, 2024

Dealership Rating
Employee Rating

Steve Machann took us under his wing and immediately made us feel at home. Great customer service, very knowledgeable and good communication without feeling pressured. The purchase was seamless between all More

by ROBYN5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 24, 2024

Westside Lexus responded

Robyn, we're delighted to know that Steve and Davis made your experience at Westside Lexus a comfortable one. We always aim for seamless transactions across all departments. Thanks for the review!

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