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Steve Liptak
Refer Me
69 Reviews
Born and raised in Agawam, Massachusetts. Graduate of Westfield State University with a Bachelors Degree in Environmental Biology and Chemistry. My father has been in the automotive business since 1967 working for Ford, Lincoln, Mercury, Kia, and Toyota and is how I got my start in the business. Outside of work I enjoy traveling, hiking, hunting, fishing and camping with my wife and 2 dogs
Read moreDealership Experience
16 yrs, 5 mos
Industry Experience
22 yrs, 5 mos
Specialties & Trainings
Pre-Owned Vehicle Market
69 Reviews
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69 Reviews of Steve Liptak
October 31, 2024
Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was told to pick upthe car on monday at 2pm. On that Monday I havent gotten a call so I call and leave a message. That message isn't returned so I go down to the dealer to see Justin then informs me the car hasn't een registered yet blamingit on my insurance co. However on Saturday when we signed for the car I provided my insurance info and had even called my agent who was waiting and could have done it in 2 hours, so I know it wasn't there fault. The next day i go and the car is registered Its been lazily detailed with the cabin being quite dusty. At this point Justin tells me they lost the 2nd key but he would get it into the mail to me by next week. He also assures me he will give me a follow up call. Next week comes and goes and its not until 3 weeks later where I actually had to complain to kia directly to get the 2nd key. Once again Justin misinformed me saying it would be mailed but they can't so I have to waste another trip because his lack of professionalism. Its honestly pathetic and I won't recommend Gary Rome because of it. More
by CHRISTOPHER.ABRAMS1
Verified CustomerOther Employees Tagged: Justin Martin, Mary Lavelli
September 29, 2024
Great experience from initial introductions to driving away in a new car, I highly recommend buying a car there. away in a new car, I highly recommend buying a car there. More
by VINCENTCATANZA
Other Employees Tagged: David Nathan, Dangelo Sanchez, Shaun Stevens
September 29, 2024
This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More
by charles.travali
Other Employees Tagged: David Nathan, Telesha Williams, Justin Martin, Brianna Zemrock, Shaun Stevens, Denise Carr
September 03, 2024
Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More
by BDP3669
Other Employees Tagged: Brianna Zemrock, Vanessa Williams
August 13, 2024
Great service, friendly and knowledgeable staff. ..always a pleasurable experience. I would highly recommend to friends and family. ..always a pleasurable experience. I would highly recommend to friends and family. More
by ANDREW.GAZSI
Other Employees Tagged: Dangelo Sanchez
July 06, 2024
Knowledgeable and friendly. Will continue to do business with Gary Rome Kia. Brian went the extra mile to get the deal done before we had to go on a long road trip. Will continue to do business with Gary Rome Kia. Brian went the extra mile to get the deal done before we had to go on a long road trip. More
by SEAN Herron
Other Employees Tagged: Brian Boglisch, Shaun Stevens
June 25, 2024
Merissa McClain was a huge help and made the process easy and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall taken care of while the car was there - she is amazing! More
by D-LAVELLI
Other Employees Tagged: David Nathan, Telesha Williams, Dangelo Sanchez, Justin Martin, Brian Boglisch, Shaun Stevens, Denise Carr , Merissa McClain
June 20, 2024
Wonderful knowledgeable and friendly service! Highly recommend them to purchase a vehicle. Felt completely satisfied. Highly recommend them to purchase a vehicle. Felt completely satisfied. More
by Jiml82
Other Employees Tagged: Brian Boglisch, Shaun Stevens
June 13, 2024
Wonderful experience! All of the staff was so helpful and patient. All of our questions were answered and our sales person was very courteous and helpful. Thank you so m All of the staff was so helpful and patient. All of our questions were answered and our sales person was very courteous and helpful. Thank you so much for a great experience! More
by DHB27LOOMS18
Other Employees Tagged: Dangelo Sanchez, Mary Lavelli
