Steve Lancucki
Steve Lancucki at Henry Brown Buick GMC
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Steve Lancucki

Service Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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6 Reviews
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6 Reviews

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6 Reviews of Steve Lancucki

May 17, 2024

Dealership Rating
Employee Rating

OUTSTANDING! Service and Sales team are exactly that. They work as a team to solve customer issues which create customer loyalty. Shane Terry Service Consultan More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan , Shane Terry

May 19, 2024

Henry Brown Buick GMC responded

Thank you so much, Greg, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Henry Brown Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 03, 2023

Dealership Rating
Employee Rating

Great customer experience and all departments I've worked with are very knowledgeable about the vehicles or products they represent. More

by BRYAN59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2023

Henry Brown Buick GMC responded

Bryan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 06, 2023

Dealership Rating
Employee Rating

Service at Henry Brown is like no other. From the moment you pull in you are quickly seen to by someone who knows your name and makes you feel welcome. They value your time and will not giv More

by DENNY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We truly value your business and are thrilled to hear that you've had such a positive experience. Thank you for choosing Henry Brown Buick GMC, we look forward to serving you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 01, 2022

Dealership Rating
Employee Rating

Great experience! ! I called ahead of time & they had the exact truck I was looking to purchase… They gave me a great price on my trade in and an excellent deal on my n More

by stevethemortgagepro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 10, 2022

Dealership Rating
Employee Rating

I worked with Dave Allmon in the used car dept and he made the transaction as painless as possible. More

by PHILBACHELDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Jimenez, Eiji Pollard , Dave Allmon *****

Mar 11, 2022

Henry Brown Buick GMC responded

Phil, Thank you for your business and this review. We're happy to hear Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 09, 2016

Dealership Rating

Hour and a Half for an Oil Change? I made an appointment for an oil change and tire rotation. I was there for an hour and a half. WHY BOTHER MAKING AN APPOINTMENT?? On my prior oil ch More

by chevhd2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 15, 2016

Henry Brown Buick GMC responded

I want to thank you for taking the time to write your experiences regarding your recent visit. Our clients comments give us important feedback on our performance and provide us with great ideas on how to improve our service. Please accept my most sincere apologies for your experiences with us here in our dealership. Thank you again for you valuable remarks and we hope to welcome you back in a not too distant future. Sincerely Henry Brown Service

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