Steve LaGesse

Duuuuude, the SR5 Toyota 4Runner from Toyota of Bourbonnais Oh, man, let me tell you about the absolute vibes I just scored with my SR5 Toyota 4Runner from Toyota of Bourbonnais. This thing is, Bourbonnais Oh, man, let me tell you about the absolute vibes I just scored with my SR5 Toyota 4Runner from Toyota of Bourbonnais. This thing is, like, the perfect adventure machine, bro. It’s got everything I need to just, like, cruise through life—whether I’m hittin’ the trails or just heading out to grab some snacks. Big shoutout to Janelle Hindmand, the chillest sales rep ever. She was like, “Hey, man, let’s get you in the perfect ride,” and, whoa, did she deliver. No stress, no rush—just pure mellow energy the whole time. She’s like the guru of good deals, man. And then there’s Steve LaGesse, the service wizard. This guy? Total legend. He’s like the dude you call when your ride needs some TLC, and he’s all, “I got you, bro.” I trust him with my 4Runner like I trust my stash jar to stay airtight, ya know? Oh, and the finance team? Duuuude, those folks made the paperwork feel like a breeze. I walked in thinking it’d be a total buzzkill, but they were all like, “Nah, man, we got this.” Next thing I know, I’m driving off the lot like it’s the best day ever. And the 4Runner itself? Bro, this thing is fire. It’s built tough, handles smooth, and has enough space to haul everything I need for a weekend trip—or, like, a super-sized grocery run. Plus, it looks so rad. Like, every time I see it, I’m just like, “Yooo, that’s MY ride.” If you’re looking for your next ride, seriously, hit up Toyota of Bourbonnais. Janelle, Steve, and the whole squad will totally hook you up, man. They’re the real deal. Stay chill and drive safe, dudes. Peace! More

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Toyota of Bourbonnais is best Janelle Hindmand . did outstanding job to made everything smooth . Thank you . did outstanding job to made everything smooth . Thank you . More

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***Buyer BEWARE! ! I purchased a 2019 chevy silverado from Toyota of Bourbonnais and one thing that set them apart from other dealers is that they "sweetened" the dea ! I purchased a 2019 chevy silverado from Toyota of Bourbonnais and one thing that set them apart from other dealers is that they "sweetened" the deal with a LIFETIME WARRANTEE on my truck. The truck only had 51,000 miles on it so I thought that was great. And it was until I actually needed to use it. At 111,000 miles the check engine light came on. I took it to Toyota of Bourbonnais to have it checked out. To my surprise, without even opening up the engine they told me that this is a common problem with this engine. I had bad lifters and I needed a whole new engine and in order for the warrantee to cover it I needed to prove that I kept the oil changed according to the manufacturer recommendations. So I gathered all my receipts and submitted them. Then they told me that I had a 19,928 mile gap in the service history and I didn't change my "spark plugs" and "transfer case oil" at 97,500 miles (.which has nothing to do with the issue of the lifters failing in a well oiled engine!). Now there was no gap in the oil changes. The dates, mileage and product was clearly written on the statement But they denied my paperwork saying that it was a statement and not the invoice. So I went back to Reliable Oil & Tire Center and had them print out each individual invoice in my service history so I could prove there was no lapses in my oil change history and then re-submitted them. Then I went back to Toyota of Bourbonnais and then they told me that they still would not honor their warrantee because 1. I didn't change the spark plugs & transfer case oil at 97,500 and now 2. I didn't get my oil changes there. None of this has anything to do with the fact that the Lifters in this truck are clearly Defective!! and Through no fault of mine. I took the matter to Sam the manager and he said he would look into it and so far...Nothing! This experience has impressed upon me that they will find any excuse they can to get out of honoring the warrantee they gave the customer at the time of sale😠😠😠 Hope this helps other buyers made an informed decision. Jasper Hall More

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Got a decent deal, had a 4 Runner a few years ago, got another. Janelle is always good to work with. another. Janelle is always good to work with. More

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Very easy, quick, and thorough. Our Sales lady was amazing April! This is our 4th vehicle from them and wouldn’t go anywhere else! The service department is the best in town! Our Sales lady was amazing April! This is our 4th vehicle from them and wouldn’t go anywhere else! The service department is the best in town! More

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Friendly atmosphere with knowledgeable people willing to work with you and listen to your needs and concerns. work with you and listen to your needs and concerns. More

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Thank you to the manager of Toyota of Bourbonnais for fixing my problem . You made me feel better about my purchase. fixing my problem . You made me feel better about my purchase. More

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Janelle is extremely knowledgeable on all things Toyota. No pressure or hard sell. Excellent experience. No pressure or hard sell. Excellent experience. More

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Janelle is the best ! Love dealing with her ! Dealership is clean , and friendly ! Love it ! Love dealing with her ! Dealership is clean , and friendly ! Love it ! More

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Janelle was very helpful and made the whole car buying experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recomm experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recommending this dealership to my friends and family! More

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