Steve Jarrold

The service department is the best most honest people I have ever dealt as far as service at a dealership have ever dealt as far as service at a dealership More

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We had emergency service work required. We were beyond impressed with the professionalism, friendliness, speed of repairs and the price was less than was quoted. Would recommend 10/10 We were beyond impressed with the professionalism, friendliness, speed of repairs and the price was less than was quoted. Would recommend 10/10 More

by SUEGATHERCOLE Verified Customer Verified Customer

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Because it was going to take longer than what they originally thought they kindly let me have a loan car and kept me informed about the progress. originally thought they kindly let me have a loan car and kept me informed about the progress. More

by BONNIE_SIMONS Verified Customer Verified Customer

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Much improved service since recent visits. Everything was prompt, communication was good and I appreciated the ride home. Everything was prompt, communication was good and I appreciated the ride home. More

by ALLANNOUSIAINEN Verified Customer Verified Customer

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I can't express enough how much I appreciate Kevin's commitment to making sure my Beetle was 100% fixed and ready to drive back to Phoenix. He dealt with my car's seemingly never-ending car issues for o commitment to making sure my Beetle was 100% fixed and ready to drive back to Phoenix. He dealt with my car's seemingly never-ending car issues for over a month, fielding new issues every week. He never made me or my car feel like a nuisance and instead patiently offered cost-effective solutions to each problem until finally my Beetle was ready to take home. I'm grateful that after a scary breakdown in the middle of the desert, I had Kevin in my corner to help me. Please give this man a raise. As much as I appreciate Steve's work on my car, I think he needs some training in empathetic communication as he was incredibly rude from the beginning of our first phone call. Yikes. More

by Adri Verified Customer Verified Customer

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I was reluctant to use this dealership from past experiences,but they seem to have it turned it around. I highly recommend using Steve, Jennifer, and this dealership for service needs. experiences,but they seem to have it turned it around. I highly recommend using Steve, Jennifer, and this dealership for service needs. More

by SWO_95 Verified Customer Verified Customer

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Nice folks! I however don’t expect to carry a couple quarts of oil in case my 2023 car runs low. Not impressed with VW for being confounded as to why it might I however don’t expect to carry a couple quarts of oil in case my 2023 car runs low. Not impressed with VW for being confounded as to why it might be burning oil. More

by JEFFLITEL1 Verified Customer Verified Customer

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Super great to work with. Very patient and good at explaining what needed to be done. Very patient and good at explaining what needed to be done. More

by ATWGDBA1 Verified Customer Verified Customer

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I experienced great service, and an accommodating staff on both my visits to have warranty work done on my car. on both my visits to have warranty work done on my car. More

by MARELN Verified Customer Verified Customer

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Issue was resolved in timely manner friendly Service and on time appreciate those who work there on time appreciate those who work there More

by SHAHLA9999 Verified Customer Verified Customer

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