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Steve Hurst
Steve Hurst | Page 7
Senior Sales Associate / Fleet, Leasing & Internet Sales
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
61 Reviews
My goal is for customers to have a great purchasing experience! I accomplish that by providing a comfortable, non-pressure environment that is easy, fair and transparent. My 23 years with Toyota 20 of which have been here as a member of the "Founders Club". Come see me!! Let me be your "friend" in the car business!
Read moreDealership Experience
20 yrs, 4 mos
Industry Experience
23 yrs, 4 mos
Specialties & Trainings
Fleet and Leasing Manager
Toyota Certified and Safety Specialist
61 Reviews
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61 Reviews of Steve Hurst
February 27, 2019
Does not stand behind their own work The buying experience was great, the service department on the other hand is terrible. My TPMS sensors stopped working immediately after my 5k service The buying experience was great, the service department on the other hand is terrible. My TPMS sensors stopped working immediately after my 5k service. The 5k service itself was terrible, it took over 4 hours, with an appointment. On my way home from this terrible service trip my tpms sensors stopped working. I immediately reached out to the Service Director Toby Clark (tclark@toyotaofmckinney.com) to tell him what was going on. He said I would have to bring it in to be looked at. After spending 4 hours at the dealership with my wife I said I would bring it in for the 10k service. Now Toyota of McKinney does not want to back their work and is saying this isn't a warranty issue. Of course it isn't why would Toyota pay for something your dealership broke. I am now getting the run around and being told this is because I changed my tires over 4000 miles before my 5k service. The TPMS sensors worked the entire time. Stand by your peoples work. More
by psmendyka
Other Employees Tagged: Toby Clark, Carlos Perez
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