Dealership Experience
10 yrs, 2 mos
Languages Spoken
English
154 Reviews
Write a Review154 Reviews of Steve Hartke
December 12, 2023
No pressure sales, kept their word with an issue with a (new to us) used car that stopped running. Reimbursed us immediately for the (out of pocket paid) tow truck; Stellantis could not figure anything ou (new to us) used car that stopped running. Reimbursed us immediately for the (out of pocket paid) tow truck; Stellantis could not figure anything out over the phone (three different phone representatives). The dealership delivered and picked up a rental vehicle for us even though our new-to-us vehicle was getting fixed at a different (Jeep) dealership. This was my son's (18 years old) first experience purchasing a vehicle at a dealership, dealing with a sales person and Steve could not have done any better. We are from MN, a 50 minute drive to Hudson and chances are we will be back! Thanks! {The only negative experience is a $75.00 discrepancy for a "fee" listed as $125.00 on the window inspection sheet (attached to the vehicle at the time of sale and retained by us with the paperwork) and the fact that we were charged $200.00 for this "fee" in the finance office (no explanation). There was no mention of this fee at the time of agreeing to the sale or by the finance person at anytime except for "this pays people at the dealership" when I asked what the fee was. When I asked about the discrepancy, after the sale completion, the salesman stated this fee went up at some point; it was still listed as $125.00 on the inspection sheet attached to the Jeep at the time of the sale. Waiting for a refund...hopefully they will see, do the right thing and refund us the $75.00! Mr Guy, from MN. More
Other Employees Tagged: Jacob Watters F & I Assistant,
December 01, 2023
Very easy to deal with, and address all questions and concerns to the best of there knowledge concerns to the best of there knowledge More
Other Employees Tagged: Elizabeth (Betsy) Triebold, Joe Ard , Whitney Owen
November 09, 2023
Great service! Steve stayed with me through my long journey to find the right vehicle for me. Can't say enough good things about him and the whole team. Steve stayed with me through my long journey to find the right vehicle for me. Can't say enough good things about him and the whole team. More
October 28, 2023
Steve and Bridget were very helpful and responsive. They were willing to throughly answer all of my questions and explain the difference in lease deals between them and other Jeep dealers. Also they we They were willing to throughly answer all of my questions and explain the difference in lease deals between them and other Jeep dealers. Also they were very friendly and personable through the process, making it enjoyable. Thank you! More
Other Employees Tagged: Bridget
October 21, 2023
Everyone is friendly and helpful. I would definitely recommend this dealership to others. I like the waiting area. It's very accommodating for those that still need to work while wait I would definitely recommend this dealership to others. I like the waiting area. It's very accommodating for those that still need to work while waiting for their vehicle. More
Other Employees Tagged: Kenneth (Kenny) Olmstead , Beth Lindberg
October 21, 2023
Steve Hartke has been fantastic to work with over the last few years. He and his team are super nice, professional, consistant, and really know their cars, and trucks. Thank you Hudson Chrysler! last few years. He and his team are super nice, professional, consistant, and really know their cars, and trucks. Thank you Hudson Chrysler! More
October 15, 2023
The staff is always very pleasant and willing to answer any questions I have, which makes getting my vehicle serviced easy. any questions I have, which makes getting my vehicle serviced easy. More
Other Employees Tagged: Mackenzie Smebak
September 09, 2023
They were on top of the details and were willing to work with me to get the best deal for both of us. with me to get the best deal for both of us. More
Other Employees Tagged: Kenneth (Kenny) Olmstead, Bill Bush , Beth Lindberg