Steve Ernstes

We had a very pleasant time with Shields and think the dealership does an excellent job. dealership does an excellent job. More

by Teloughridge Verified Customer Verified Customer

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Russ and the great crew of sales and service teams treat you with respect before during and after you purchase no mater if it is new or used. One thing that really makes me coming back again and again is t you with respect before during and after you purchase no mater if it is new or used. One thing that really makes me coming back again and again is their pride of community. Russ and Scott are my go to people they are here to stay and will go out of their way to make my life easier so I can stay on the my job. Highly recommend Stephen in sales over the many years I have worked with 2 salesman unfortunately Wally is nolonger the floor but Russ set my employee down with Stephen and he went over top to help her get away out of a bad car deal and into a good vehicle with manageable payments and interest. Big shoot out to all the people you my not see on the lot but make the process smooth from financial department to reception. Top notch team in all departments. More

by M.Hager2019 Verified Customer Verified Customer

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Very laid back, didn’t feel pressured into anything, overall way better then the love honda next door. Friendly service compared to them. overall way better then the love honda next door. Friendly service compared to them. More

by alicia Verified Customer Verified Customer

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Great customer service to make a quick and easy purchase! Would purchase from them again in the future. Would purchase from them again in the future. More

by Becca Verified Customer Verified Customer

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Got treated very well with respect and the staff was very informative and knowledgeable on their selection of product informative and knowledgeable on their selection of product More

by Ed Stack Verified Customer Verified Customer

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Steve and management have always been a great help. Bought many vehicles here and will be back for more Bought many vehicles here and will be back for more More

by G. Meade Verified Customer Verified Customer

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All good no hassle very quick. I had a great experience. I would recommend. Thank you I had a great experience. I would recommend. Thank you More

by bryan_rein Verified Customer Verified Customer

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The salesman Steve told me they would fix a TPMS on one of the tires and fix a miss in the engine prior to purchasing. I agreed to purchase the vehicle under the assumption they would fix these issues. I w of the tires and fix a miss in the engine prior to purchasing. I agreed to purchase the vehicle under the assumption they would fix these issues. I was told they would arrange to pick up my vehicle the following week. Once they took my vehicle, they reset the codes so that it looked like they fixed the sensor and put injector cleaner aka Lucas in the gas tank. When they dropped off my vehicle, the TPMS light came on as soon as I started the vehicle, and naturally the miss was still there. Steve stated that if what they did didn’t solve the issue he would have them replace the coils and plugs. Called Steve back the same day the vehicle was brought back to me to express my concerns. Steve kept pushing to wait until I hit the 30 day mark of having the vehicle. He would ignore calls and text for several days where we had to call the dealership, they came and got the vehicle. The service department called to ask why my vehicle was back, I explained that the tpms sensor was not replaced, and they are to put new plugs and coils in the vehicle has the miss was still there. They fixed the tpms issue but decided to only put fuel injector cleaner in it again as that’s what Steve told them to do. The vehicle still has an issue with the miss in the engine and will have to go to another dealership because I don’t trust that Eagle Buick GMC will actually fix the problem. I wouldn’t recommend Eagle Buick GMC to anyone. More

by nikki_kirkland Verified Customer Verified Customer

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At Eagle Buick of Homosassa, you feel like family! Everybody goes above and beyond to find you the perfect fit for your family! Everybody goes above and beyond to find you the perfect fit for your family! More

by Pittlife5 Verified Customer Verified Customer

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Steve helped me out. Everyone here was very nice. I definitely recommend them! Classy and efficient. Everyone here was very nice. I definitely recommend them! Classy and efficient. More

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