Steve Curry

The purchase process was easy and understandable. However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confide However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confident that my case was an outlier and is not the norm but it does exhibit some weaknesses in the process. I made the deal with a very helpful, respectful and professional salesperson. However, he had to deal with the sales manager at each point in the process. I think that lead to a significant error by the team. The end result was that I did not get the truck I bought. Without any detailed knowledge of your sales process I think it would be appropriate to reevaluate it. If I bought a car from you online or came in off the street and paid the sticker price, it appears your process is set to work very well in that case. However, I had a trade, I wanted to negotiate the price and I was willing to pay cash for the car. The system couldn't respond to those variables and probably needs some work. Glad to discuss this in detail with senior management at your convenience. More

by bcarls Verified Customer Verified Customer

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I don't put many miles on my car, but I appreciate the fast and friendly service. I look forward to the maintenance aspect to help me understand my car. Service is top notch and Steve is extremely knowled fast and friendly service. I look forward to the maintenance aspect to help me understand my car. Service is top notch and Steve is extremely knowledgeable and professional. He keeps me in the loop and answers my questions to 100% satisfaction! I have used other Toyota Service, but you can't beat the service at Freeman! More

by GEECHZ Verified Customer Verified Customer

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Steve was awesome. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. More

by MJ459311 Verified Customer Verified Customer

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Steve was awesome. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. More

by MJ459311 Verified Customer Verified Customer

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Steve is amazing. Honest and keeps me updated on the progress of the car while being fixed. Honest and keeps me updated on the progress of the car while being fixed. More

by LESLEY5 Verified Customer Verified Customer

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Well good service and the awesome peoples which made me visit again.. Steve was awesome visit again.. Steve was awesome More

by mr_thapaliya_suman Verified Customer Verified Customer

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Appointment times mean nothing. Wait time once your car is in are WAY too long for just a 10,000 mile check. Wait time once your car is in are WAY too long for just a 10,000 mile check. More

by JSTORMIHILL Verified Customer Verified Customer

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I've been involved with Freeman Toyota for better than 15 years, know the people and I believe there's not a better dealership in the entire area! that includes service, parts and sales. years, know the people and I believe there's not a better dealership in the entire area! that includes service, parts and sales. More

by JJSG2000 Verified Customer Verified Customer

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I always get great service from Freeman Toyota and from my service adviser, Steve. I recommend this dealership. my service adviser, Steve. I recommend this dealership. More

by VBORREGO08 Verified Customer Verified Customer

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Serviced transmission and flushing it. Steve Curry did fantastic job , he was very courteous and helpful. Thanks again. Steve Curry did fantastic job , he was very courteous and helpful. Thanks again. More

by Brad Verified Customer Verified Customer

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