Steve Coffey
Steve Coffey at Oxmoor Toyota

Steve Coffey

Service Writer

Oxmoor Toyota

8003 Shelbyville Rd
Louisville, KY 40222

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Steve Coffey

March 21, 2024

Dealership Rating
Employee Rating

Straightforward, professional and customer service is the best. They follow through and their product combined with trust of service is perfect ! No where else to go !! More

by Howardstephena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Morris, Michael Cundiff , Patrick O’Donell

Mar 27, 2024

Oxmoor Toyota responded

We're thrilled to hear about your positive experience! Providing straightforward, professional service with a focus on customer satisfaction is our priority. Thank you for your trust and loyalty. If you ever need assistance in the future, we're here to help!

July 27, 2023

Dealership Rating
Employee Rating

Service is fantastic! See Steve Coffey! I have all of my vehicles serviced here!!! Great Customer Lounge! More

by corymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Oxmoor Toyota responded

Thank you for sharing your experience with us here at Oxmoor Toyota! We appreciate your business, and we look forward to seeing you again next time!

December 17, 2022

Dealership Rating
Employee Rating

Made appointment, showed up and car taken immediately, comfortable place to wait, good coffee, car returned in 40 minutes- perfect!!!! More

by kathleen.mandlehr
Recommend Dealer
Yes
Jan 05, 2023

Oxmoor Toyota responded

We appreciate the great review, kathleen! Thank you for choosing Oxmoor Toyota for your vehicle needs!

April 28, 2022

Dealership Rating
Employee Rating

My experiences with this service department is that they are unscrupulous. Such behaviors start at the top and filter down to the service reps that deal directly with customers. Shady business, this one. More

by Avoid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Kelly Wheeler

May 03, 2022

Oxmoor Toyota responded

Please contact me at your earliest convenience so I can learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

January 02, 2020

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Employee Rating

Had an oil change done during scheduled service. They tend to either "weld" the drain plug or filter on, or both. You will NOT be able to get them off yourself without pneumatic tools. The oil filter gas More

by never again
Recommend Dealer
No

May 01, 2016

Dealership Rating
Employee Rating

Brake Job AWESOME. Mr. Coffey was and has been a professional and a gentleman in caring out his duties to provide excellent service to me. Thank you Steve. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2016

Oxmoor Toyota responded

Hey Max! Thank you for this wonderful review! We’re glad that you were consistently impressed by Steve’s dedication to excellent service. Thank you again and be sure to like our page to get all the good deals! All the best, Evan Harn, G.M. eharn@oxmoorautogroup.com 502-214-7163