Steve Chavez
Steve Chavez at  Lamborghini Houston
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Steve Chavez

Lamborghini Service Advisor

Lamborghini Houston

13921 North Fwy
Houston, TX 77090

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4.6
36 Reviews
4.6

36 Reviews

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36 Reviews of Steve Chavez

November 22, 2024

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Employee Rating

Good communication. Good quality service. Impressive return of the vehicle. Early complete description of service needed. More

by WAW0
Service Price Transparency
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Recommend Dealer
Yes

November 18, 2024

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Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Lamborghini Houston responded

Thank you for your kind words! We’re delighted to hear that every visit to Lamborghini Houston has been a great experience for you. Providing top-notch customer service in every department is our priority, and it’s rewarding to know we’ve earned your trust for both purchasing and servicing your exotics. We look forward to seeing you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Lamborghini Houston as your go-to destination!

November 17, 2024

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Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Unruh

Nov 21, 2024

Lamborghini Houston responded

Thank you for your review! We’re glad to hear that everything went according to plan and that your repairs were completed properly. Providing seamless and reliable service is always our goal, and we’re thrilled we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Lamborghini Houston, and we look forward to serving you again!

November 10, 2024

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To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
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Recommend Dealer
No

Other Employees Tagged: Nicholas Unruh

October 19, 2024

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Excellent SA who kept in touch with all the work being done. On time. Thanks More

by AZAMKK
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Recommend Dealer
Yes
Nov 14, 2024

Lamborghini Houston responded

Thank you for your feedback! We’re thrilled to hear that your Service Advisor provided excellent communication and kept you updated throughout the process. We’re also glad to hear that everything was completed on time. Thank you for choosing Lamborghini Houston, and we look forward to assisting you again in the future!

October 18, 2024

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Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Unruh

Nov 14, 2024

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

September 25, 2024

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Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Nicholas Unruh , Saul Herrera

Nov 14, 2024

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 12, 2024

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The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
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Recommend Dealer
Yes
Sep 13, 2024

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

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Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Eric Worrell, Nicholas Unruh , Raj is excellent

Sep 24, 2024

Lamborghini Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

August 28, 2024

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I had a great experience with the dealership. Steve was great help and professional, i would work with him again. More

by JMENDOZA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Lamborghini Houston responded

Thank you for your feedback! We're thrilled to hear that you had a great experience at Lamborghini Houston and that Steve provided professional and helpful service. It's always our goal to ensure our clients have an exceptional experience, and we're glad to know you'd be happy to work with Steve again. We look forward to assisting you in the future and appreciate your trust in us. Enjoy your Lamborghini!

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