Steve Byrd
Steve Byrd at RBM of Alpharetta
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Steve Byrd

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
167 Reviews

Industry Experience

28 yrs, 3 mos

Languages Spoken

English English

5.0

167 Reviews

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167 Reviews of Steve Byrd

June 11, 2024

Dealership Rating
Employee Rating

Jeff Twiggs has done it again. He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! More

by DEXTERSCAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan, Jeff Twiggs

Jun 13, 2024

RBM of Alpharetta responded

Hi DEXTERSCAMPBELL, Our team was elated to read that Jeff Twiggs took fantastic care of you. We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 26, 2024

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My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajsk More

by somen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

RBM of Alpharetta responded

Hi Somen1, We're so happy to hear that both your Mercedes and your experience at our dealership have been exceptional! Thank you for taking the time to leave such a positive review. Our team strives to provide outstanding service, and it's rewarding to know that we succeeded in making your visit a pleasant one. If there's anything else you need or any questions you have, we're always here to assist. Enjoy your Mercedes to the fullest, and we look forward to welcoming you back! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 26, 2024

somen1 responded

Great Mercedes Benz dealer! Sales and then service. They ARE what you expect from a Mercedes Benz Dealer!

May 26, 2024

somen1 responded

Keep up the great work!

May 01, 2024

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Employee Rating

This is the 6th vehicle that our family has both from RBM. Always very friendly and helpful. More

by Higgyb54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

RBM of Alpharetta responded

Hi Higgyb54, Thank you for choosing RBM of Alpharetta once again! We're thrilled to have earned your trust for the purchase of your 6th vehicle. Your loyalty means everything to us. We're here to support you in any way we can. Best Wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

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Awesome experience, as usual, with Dan Berry and RBM Alpharetta. Exceptional service from Dan and his entire staff. He is the best in the business. Same with dealership. More

by ronaldrrivera8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Neil Turry, Andrei Bucatari, Lisa Brennan , Mary at front desk. Five stars.

Apr 02, 2024

RBM of Alpharetta responded

Hello Ronaldrrivera8, Thank you for your glowing review! We’re delighted to hear that your experience with Dan Berry exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Dan Berry and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 24, 2024

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I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi More

by lu57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr, Rachel Collins

Mar 29, 2024

RBM of Alpharetta responded

Hello Lu57, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 08, 2024

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It’s always a pleasure to work with Dan Berry. In fact I was looking at Porsche’s but couldn’t bear the thought of dealing with just any salesperson and/or dealership. More

by sallygeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Lisa Brennan

Feb 16, 2024

RBM of Alpharetta responded

Hello Sallygeyer, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dan Berry. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

October 07, 2023

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I have used RBM of Alpharetta over 10 years for maintainance of car I had for 18 years. So when I felt the need to purchase a newer car I went back to RBM. I was in for annual service and asked More

by Jsilas251
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

August 26, 2023

Dealership Rating

RBM Alpharetta is an outstanding dealership. Have dealt with David Wang IN sales for several years. He is extremely professional, knowledgeable and personable. I recommend him highly. Also, Stev More

by Richard Williamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wang

June 25, 2023

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I have purchased 9 Mercedes cars from RBM of Alpharetta since 2006 and they never have disappointed me. The service is impeccable, and all sales staff members are so friendly. They value my time and treat More

by sean koh
Trade-in Experience
Recommend Dealer
Yes
Jul 03, 2023

RBM of Alpharetta responded

Thank you, Sean, for your continued loyalty and business! We're delighted to hear David and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 15, 2023

Dealership Rating
Employee Rating

I recently was assisted by Steve Byrd, a service advisor, and he went above and beyond. At most dealerships, a service advisor treats you like a cash cow. Mr. Byrd treated me like a human being. That mindset More

by browland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Tucker

May 22, 2023

RBM of Alpharetta responded

Thank you, browland. We really appreciate the kind words. We're delighted to hear that Steve and Joey could provide you with a great service experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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