Steve Buchanan
Steve Buchanan at Copeland Chevrolet
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Steve Buchanan

Floor Sales Manager

Copeland Chevrolet

955 Pearl Street
Brockton, MA 02301

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Steve Buchanan

July 05, 2024

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Employee Rating

It was the worst . I will never recommend or set foot in that dealership again More

by George Rooster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 10, 2024

Copeland Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please call our General Sales Manager, Max Reed at (508) 586-7900 Option 1. Max will work with you to better understand your issues.

June 26, 2024

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Could not be more pleased. They had just what I was looking for at the best price around. Entire transaction was seamless and very professional. More

by mwm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Guy Bognanno

Aug 10, 2024

Copeland Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 17, 2024

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Autumn was great. Took me through my new truck , helped me get a sticker after showing me through service dept More

by jc52477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Autumn Pluntke, Nick Bokavich

Apr 19, 2024

Copeland Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2024

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Best Chevrolet dealership in the Boston area! Managed by professionals, outstanding customer service and excellent quality on auto repairs. I only use Copeland for my 2020 Camaro ZL1 for all o More

by Dfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Copeland Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 09, 2024

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Copeland Chevrolet was the only dealer in New England that would take my Bolt EV order. Against all odds, Victoria got my Bolt order picked up by Production in November, and I was driving my Bolt in Janu More

by jeffrey.cimmino
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Victoria Peixoto

Jan 11, 2024

Copeland Chevrolet responded

Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

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Aside from the initial miscommunication on payment form, everything went fairly well. The buying process was good. Staff are very friendly! More

by C. Sanchez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Carlos Cabral

Dec 04, 2023

Copeland Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If there's anything further we can do for you, we are happy to help!

September 18, 2023

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Jason, Steve, Guy, Laura, Frantz thank you for a wonderful experience from start to finish. More

by jbegan009
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pappas , Guy Bognanno, Frantz Destine - 5 stars

Sep 26, 2023

Copeland Chevrolet responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Copeland Chevrolet team.

August 05, 2023

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Anthony, Frantz and the team at Copeland are top notch. They really care about what the customers experience is like and truly want to partner with the customer to meet their unique situation. After shoppi More

by BrendanC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Louis-Charles , Anthony DeOliveria, Frantz Destine

Aug 07, 2023

Copeland Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us so we appreciate you taking the time to leave this review. We sincerely value your business and look forward to your next visit!

June 03, 2023

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Employee Rating

Attentive. Guy was very pleasant a pleasure to work with. I was also provided with different installment options to fit my need. More

by Eli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Guy Bognanno

Jun 05, 2023

Copeland Chevrolet responded

Thanks for your feedback, Eli! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

May 08, 2023

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Employee Rating

Bought my new black C8 corvette from this weekend, Nick (finance), Steve (sales), and Carlos (sales/corvette specialist) were great to deal with. More

by Ben P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Carlos Cabral

May 10, 2023

Copeland Chevrolet responded

Ben, thank you for your kind words. At Copeland Chevrolet, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

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