Steve Buchanan
Steve Buchanan at Copeland Chevrolet
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Steve Buchanan

Floor Sales Manager

Copeland Chevrolet

955 Pearl Street
Brockton, MA 02301

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Steve Buchanan

December 14, 2024

Dealership Rating
Employee Rating

While working with Leon Gerson Steve stopped a few times to make sure the process was going smoothly. In speaking with Steve it was apparent to me how knowledgeable he was about the dealership's products. I More

by james.alfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Copeland Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Dealership Rating
Employee Rating

Jeremy Goncalves (sales man) was very helpful, polite, and knowledgeable about the vehicles. He was a pleasure to deal with in the process. More

by Dommassauro
Recommend Dealer
No

Other Employees Tagged: Jeremy Goncalves

Nov 28, 2024

Copeland Chevrolet responded

Dommassauro, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to our General Sales Manager, Max Reed at (508) 586-7900 Option 1 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

July 05, 2024

Dealership Rating
Employee Rating

It was the worst . I will never recommend or set foot in that dealership again More

by George Rooster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 10, 2024

Copeland Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please call our General Sales Manager, Max Reed at (508) 586-7900 Option 1. Max will work with you to better understand your issues.

June 26, 2024

Dealership Rating
Employee Rating

Could not be more pleased. They had just what I was looking for at the best price around. Entire transaction was seamless and very professional. More

by mwm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Guy Bognanno

Aug 10, 2024

Copeland Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 17, 2024

Dealership Rating
Employee Rating

Autumn was great. Took me through my new truck , helped me get a sticker after showing me through service dept More

by jc52477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Autumn Pluntke, Nick Bokavich

Apr 19, 2024

Copeland Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2024

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Employee Rating

Best Chevrolet dealership in the Boston area! Managed by professionals, outstanding customer service and excellent quality on auto repairs. I only use Copeland for my 2020 Camaro ZL1 for all o More

by Dfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Copeland Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 09, 2024

Dealership Rating
Employee Rating

Copeland Chevrolet was the only dealer in New England that would take my Bolt EV order. Against all odds, Victoria got my Bolt order picked up by Production in November, and I was driving my Bolt in Janu More

by jeffrey.cimmino
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Victoria Peixoto

Jan 11, 2024

Copeland Chevrolet responded

Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

Dealership Rating
Employee Rating

Aside from the initial miscommunication on payment form, everything went fairly well. The buying process was good. Staff are very friendly! More

by C. Sanchez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Bokavich , Carlos Cabral

Dec 04, 2023

Copeland Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If there's anything further we can do for you, we are happy to help!

September 18, 2023

Dealership Rating
Employee Rating

Jason, Steve, Guy, Laura, Frantz thank you for a wonderful experience from start to finish. More

by jbegan009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pappas , Guy Bognanno, Frantz Destine - 5 stars

Sep 26, 2023

Copeland Chevrolet responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Copeland Chevrolet team.

August 05, 2023

Dealership Rating
Employee Rating

Anthony, Frantz and the team at Copeland are top notch. They really care about what the customers experience is like and truly want to partner with the customer to meet their unique situation. After shoppi More

by BrendanC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Louis-Charles , Anthony DeOliveria, Frantz Destine

Aug 07, 2023

Copeland Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us so we appreciate you taking the time to leave this review. We sincerely value your business and look forward to your next visit!

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