Steve Boswell

I recommend this dealership to anyone. Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehic Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehicle, upon arriving he pointed out the vehicle had a cracked headlight and some rock chips on the front bumper. I trust drove the vehicle, was able to get them down a few dollars about the rock chips and they agreed to pay for the headlight. Truck drove great on the way home, but started making noises in the front suspension a few days later. Being a certified vehicle I took it to the dealership in PA to be serviced. It had bad springs, shocks, and bushings. The vehicle is fixed and I'm picking it up today minus a 100 dollar deductible! Josh Perez went above and beyond to make sure everything went smoothly and flawless from start to finish. And kudos to the dealership managers for honoring their words! Excellent dealership! More

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Excellent service! Our salesman Seth Lamanna was great to work with. Helped us make the deal very easy to finalize. Our salesman Seth Lamanna was great to work with. Helped us make the deal very easy to finalize. More

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The entire process was easy & pleasant, these guys are total pros! Tony is helpful, accommodating, knowledgeable & friendly - I highly recommend him & the whole team!!! total pros! Tony is helpful, accommodating, knowledgeable & friendly - I highly recommend him & the whole team!!! More

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Excellent salesman!! On point! Nice to see someone is care about you and your new purchase! I am so impressed with Tony and the dealership, they did exactly what they say, no holdups, very smooth transac care about you and your new purchase! I am so impressed with Tony and the dealership, they did exactly what they say, no holdups, very smooth transaction. More

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Tony was extremely helpful and knowledgeable. Will refer friends to him whenever possible. Five stars!! friends to him whenever possible. Five stars!! More

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Tony did a great job making the process quick and easy. This is the third vehicle I have purchased from the Sullivan group and all experiences have been excellent! This is the third vehicle I have purchased from the Sullivan group and all experiences have been excellent! More

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I would like to thank Tony and his coworkers for there incredible help. My wife and I both bought a new vehicle. They worked extremely hard to meet our goals. Tony explained everything in detail. My wife incredible help. My wife and I both bought a new vehicle. They worked extremely hard to meet our goals. Tony explained everything in detail. My wife drove out with a brand new 2021 jeep L. And I followed her with a brand new 2021 ram 3500. They work with you for trade-ins. I traded my 2500 ram and was really happy with their offer. I would recommend Northwest Hills to anyone that is looking for good service and I new vehicle. More

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Was looking for a Gladiator did a new build was more than I could afford but they had a sport unlimited just what I needed and love it thanks Tony I could afford but they had a sport unlimited just what I needed and love it thanks Tony More

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Tony and the team at Northwest Hills Dealerships are amazing, they not only stayed late to answer all my questions but were ready for me when I arrived for both appointments. They are all very knowledge amazing, they not only stayed late to answer all my questions but were ready for me when I arrived for both appointments. They are all very knowledgeable and helpful through the entire process; which moved quickly and smoothly. I highly recommend Tony and his team to anyone looking for a vehicle. Thank you for everything, we love our new truck! More

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***Initial reaction along with an update***. My interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadl interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadly, my experience with the financial manager Darren Schwartz was less than stellar. Mr. Schwartz attempted to add on every option that would cause the price to increase. He also lied directly to my face and told me that he was required by the state of CT to VIN etch the vehicle. He did not give us the option to decline the $200 charge and when I told him that one of his sales staff told me not to opt for the VIN etching he became visibly upset. He said that was false and that his sales staff would be dealt with accordingly. Again the sales staff specifically Mr. Hogarth were all exceptional. However, I will not be purchasing another vehicle from this dealership because of the financial manager Darren Schwartz. ****UPDATE**** I spoke with the general manager Steve Boswell and was refunded the VIN etch fee. Mr. Boswell confirmed that Mr. Schwartz was out of line and apologized for the inconvenience. This was above and beyond customer service and changed my mind about using this dealership. I would purchase another vehicle, however, I will request that Mr. Schwartz is not a part of the sale. That is also my advise to anyone reading this... use any of the other managers. More

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