Steve Alesse
Steve Alesse at Nucar Chevrolet of Lowell
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Steve Alesse

General Manager

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.6
48 Reviews

Dealership Experience

12 yrs, 2 mos

4.6

48 Reviews

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48 Reviews of Steve Alesse

April 09, 2025

Dealership Rating
Employee Rating

They are very courteous and explained what was to be done and helpful and fast service More

by DGC722
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 10, 2025

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We appreciate your feedback about the courteous and fast service you received at Nucar Chevrolet of Lowell. We're glad our team was able to explain everything clearly and assist you effectively. We look forward to welcoming you back soon! - Steve Alesse, General Manager

April 06, 2025

Dealership Rating
Employee Rating

The Service Staff is always professional and cordial with every interaction. The mechanics are always thorough to resolve any identifiable problems. More

by SLWILKI65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 07, 2025

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you found our service staff at Nucar Chevrolet of Lowell to be professional and cordial. Our mechanics take pride in being thorough, and it’s great to know they’ve made a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

March 21, 2025

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Employee Rating

I do not recommend this place to anyone. I took my car to this place with a problem with the power staring engine. The steering wheel was stuck. When I left it there, they only changed the m More

by tp6418050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

Nucar Chevrolet of Lowell responded

We’re sorry to hear about your experience and understand your frustration. However, we want to clarify that our technicians diagnosed and repaired the issue based on the symptoms and data available at the time. While we regret that the initial repair didn’t resolve the full issue, our team offered a follow-up appointment to re-evaluate and make it right. We’d still like the opportunity to speak with you further about this. Please give us a call at 978-301-8506 so we can review your concerns and see how we can help. Thank you.

February 24, 2025

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Jim,in service was excellent he squeezed me in for a sticker. Because my daughter was going back to college out of state. More

by ddsm44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Scenna, Blaine Marren

Feb 25, 2025

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm delighted to hear that Jim provided excellent service by accommodating your needs for a sticker. We're glad to assist you and ensure your daughter is ready for college. We hope to see you again at Nucar Chevrolet of Lowell! - Steve Alesse, General Manager

February 12, 2025

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I’ve been a customer for the past ten tears. Always professional and always prompt. More

by sjonese
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna , Jon

Feb 13, 2025

Nucar Chevrolet of Lowell responded

Thank you for your loyal support over the past ten years! We truly appreciate your positive feedback and are glad to hear that you’ve consistently had a great experience at Nucar Chevrolet of Lowell. We look forward to serving you again in the future! - Steve Alesse, General Manager

February 06, 2025

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Employee Rating

Amazing work as always. Got me in and out in a timely manner. Appreciate the work they do. More

by Silveraso2025
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 07, 2025

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us at Nucar Chevrolet of Lowell. Our team is dedicated to providing timely and quality service, and it's wonderful to know we met your expectations. We look forward to seeing you again soon! - Steve Alesse, General Manager

February 04, 2025

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Employee Rating

Fantastic service, found the perfect car at the perfect price. Sales was courteous and took the time to answer all the questions to make sure everything was as smooth as possible. More

by JESSICA.LUONGO
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna, Ikeis Franco

Feb 06, 2025

Nucar Chevrolet of Lowell responded

Thank you, Jessica, for your fantastic review! We’re thrilled to hear that you found the perfect car at Nucar Chevrolet of Lowell and that our team provided you with courteous service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! - Steve Alesse, General Manager

January 17, 2025

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Employee Rating

I had an outstanding experience at Nucar Chevy of Lowell. Customer service was exceptional start to finish. They took the time to understand my needs without being pushy and were clear and transparent. I hig More

by Ronnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Roman

Jan 17, 2025

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that you had an outstanding experience at Nucar Chevrolet of Lowell. Our team strives to provide exceptional customer service and I'm glad that we could meet your needs without any pressure. I truly appreciate your recommendation and look forward to assisting you again in the future! - Steve Alesse, General Manager

December 19, 2024

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Employee Rating

Very accommodating right when we arrived . Realized I would struggle with work commitments to come pickup the vehicle so they delivered to my house . Great guys . More

by RBUCKLEYMASONRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josef Whebi

Dec 21, 2024

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We're thrilled to hear that our team at Nucar Chevrolet of Lowell could accommodate your needs and deliver your vehicle to your home. It’s always our goal to provide exceptional service, and we appreciate your recognition of our efforts. We hope you enjoy your new vehicle, and we look forward to seeing you again soon! - Steve Alesse, General Manager

December 08, 2024

Dealership Rating
Employee Rating

Great service Jim is the best very knowledgeable and thoughtful would use recommend to use More

by Jjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about Jim and are thrilled to hear that you had such a positive experience with his knowledgeable and thoughtful service. At Nucar Chevrolet of Lowell, we strive to provide great service to all our customers. We hope to see you again soon! - Steve Alesse, General Manager

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