They are very courteous and explained what was to be
done and helpful and fast service
done and helpful and fast service
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by DGC722
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Nucar Chevrolet of Lowell responded
Thank you for your kind words! We appreciate your feedback about the courteous and fast service you received at Nucar Chevrolet of Lowell. We're glad our team was able to explain everything clearly and assist you effectively. We look forward to welcoming you back soon!
- Steve Alesse, General Manager
The Service Staff is always professional and cordial with
every interaction. The mechanics are always thorough to resolve any identifiable problems.
every interaction. The mechanics are always thorough to resolve any identifiable problems.
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by SLWILKI65
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2025 -
Nucar Chevrolet of Lowell responded
Thank you for your wonderful review! We're thrilled to hear that you found our service staff at Nucar Chevrolet of Lowell to be professional and cordial. Our mechanics take pride in being thorough, and it’s great to know they’ve made a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future!
- Steve Alesse, General Manager
I do not recommend this place to anyone.
I took my car to this place with a problem with the power staring engine. The steering wheel was stuck. When I left it there, they only changed the m
I took my car to this place with a problem with the power staring engine. The steering wheel was stuck. When I left it there, they only changed the metal bar of the power staring, not the engine or the electrical module. when supposedly the car was already repaired I went through the face the price was $ 2,175:00 dollars and when I went out to test drive the car it had the same problem that it had before I took it to this place, then I went to the place again after test driving the vehicle and I explained what happened and they told me that it was the vehicle's battery and I told them no, that that was not the problem, that the problem was the engine and the electrical module of the power staring. Then they set another appointment for me to take the vehicle back instead of telling me to leave it here to verify, well I took the vehicle home with me and I changed the module and the electrical motor of the power staring myself and the problem was solved. I missed the appointment because what for and they charged me a pretty high amount of money for a piece of crap work and they didn't reimburse me in either way. They didn't reimburse me for the problem nor did they reimburse me with the money, I do not recommend this xxxx place to anyone.
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by tp6418050
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Nucar Chevrolet of Lowell responded
We’re sorry to hear about your experience and understand your frustration. However, we want to clarify that our technicians diagnosed and repaired the issue based on the symptoms and data available at the time. While we regret that the initial repair didn’t resolve the full issue, our team offered a follow-up appointment to re-evaluate and make it right.
We’d still like the opportunity to speak with you further about this. Please give us a call at 978-301-8506 so we can review your concerns and see how we can help. Thank you.
Jim,in service was excellent he squeezed me in for a
sticker. Because my daughter was going back to college out of state.
sticker. Because my daughter was going back to college out of state.
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by ddsm44
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2025 -
Nucar Chevrolet of Lowell responded
Thank you for your wonderful review! I'm delighted to hear that Jim provided excellent service by accommodating your needs for a sticker. We're glad to assist you and ensure your daughter is ready for college. We hope to see you again at Nucar Chevrolet of Lowell!
- Steve Alesse, General Manager
I’ve been a customer for the past ten tears.
Always professional and always prompt.
Always professional and always prompt.
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by sjonese
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2025 -
Nucar Chevrolet of Lowell responded
Thank you for your loyal support over the past ten years! We truly appreciate your positive feedback and are glad to hear that you’ve consistently had a great experience at Nucar Chevrolet of Lowell. We look forward to serving you again in the future!
- Steve Alesse, General Manager
Amazing work as always.
Got me in and out in a timely manner. Appreciate the work they do.
Got me in and out in a timely manner. Appreciate the work they do.
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by Silveraso2025
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2025 -
Nucar Chevrolet of Lowell responded
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us at Nucar Chevrolet of Lowell. Our team is dedicated to providing timely and quality service, and it's wonderful to know we met your expectations. We look forward to seeing you again soon!
- Steve Alesse, General Manager
Fantastic service, found the perfect car at the perfect
price. Sales was courteous and took the time to answer all the questions to make sure everything was as smooth as possible.
price. Sales was courteous and took the time to answer all the questions to make sure everything was as smooth as possible.
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by JESSICA.LUONGO
Verified Customer
Verified Customer
Feb 06, 2025 -
Nucar Chevrolet of Lowell responded
Thank you, Jessica, for your fantastic review! We’re thrilled to hear that you found the perfect car at Nucar Chevrolet of Lowell and that our team provided you with courteous service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!
- Steve Alesse, General Manager
I had an outstanding experience at Nucar Chevy of Lowell.
Customer service was exceptional start to finish. They took the time to understand my needs without being pushy and were clear and transparent. I hig
Customer service was exceptional start to finish. They took the time to understand my needs without being pushy and were clear and transparent. I highly recommend them to anyone looking for a great car-buying experience.
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by Ronnie
Jan 17, 2025 -
Nucar Chevrolet of Lowell responded
Thank you for your wonderful review! I'm thrilled to hear that you had an outstanding experience at Nucar Chevrolet of Lowell. Our team strives to provide exceptional customer service and I'm glad that we could meet your needs without any pressure. I truly appreciate your recommendation and look forward to assisting you again in the future!
- Steve Alesse, General Manager
Very accommodating right when we arrived .
Realized I would struggle with work commitments to come pickup the vehicle so they delivered to my house . Great guys .
Realized I would struggle with work commitments to come pickup the vehicle so they delivered to my house . Great guys .
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by RBUCKLEYMASONRY
Verified Customer
Verified Customer
Other Employees Tagged:
Josef Whebi
Dec 21, 2024 -
Nucar Chevrolet of Lowell responded
Thank you for your kind words! We're thrilled to hear that our team at Nucar Chevrolet of Lowell could accommodate your needs and deliver your vehicle to your home. It’s always our goal to provide exceptional service, and we appreciate your recognition of our efforts. We hope you enjoy your new vehicle, and we look forward to seeing you again soon!
- Steve Alesse, General Manager
Great service Jim is the best very knowledgeable and
thoughtful would use recommend to use
thoughtful would use recommend to use
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by Jjm
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Nucar Chevrolet of Lowell responded
Thank you for your wonderful review! We appreciate your kind words about Jim and are thrilled to hear that you had such a positive experience with his knowledgeable and thoughtful service. At Nucar Chevrolet of Lowell, we strive to provide great service to all our customers. We hope to see you again soon!
- Steve Alesse, General Manager