Having worked with the JLR brand as a product specalist, I will make sure to go above and beyond to make it a fun, enjoyable, and professional experience.
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
5 yrs
23 Reviews
Write a Review23 Reviews of Sterling Smoak
September 03, 2024
Service took a while but it was worth the wait. Crew is fantastic! Love the service overall. Crew is fantastic! Love the service overall. More
Other Employees Tagged: Maryham Jaghori
September 01, 2024
Sterling was very friendly and easy to work with! Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me fee Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me feel like a high priority More
Other Employees Tagged: Cody O'Donnell, Zack Deboe, Carlos Garza
July 21, 2024
Absolutely loved my experience at Land Rover Boerne including our amazing sales representative, Sterling Smoak, who was extremely pleasant and accommodating. We got exactly what we wanted and are very including our amazing sales representative, Sterling Smoak, who was extremely pleasant and accommodating. We got exactly what we wanted and are very pleased with our new luxurious Defender! More
June 13, 2024
The sales and service department is absolutely fantastic. We are very very pleased with everything that has went on and are very happy with our Jaguar. We are very very pleased with everything that has went on and are very happy with our Jaguar. More
Other Employees Tagged: Timo Navarrete, Nuni in service
June 04, 2024
The Advisor Zach took his time to explain my charges and what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technici what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technician Valentine Limon did an exceptional job in my vehicle and explained all the things I need to do to keep my vehicle in to to shape. I am so satisfied with my service at Jaguar Land Rover of Boerne. I went there because I also purchased my truck there. More
Other Employees Tagged: Neal Garcia, Donald Gies III, Andy Osorno , Thomas Fagan, Dale Haines, Timo Navarrete, Victor Zapata, Mark Carrasco parts department 5 stars.
May 31, 2024
Best service department . Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve had several different types of vehicles and I always come back to Jag bc service dept is the best hands down !!! More
Other Employees Tagged: Timo Navarrete
April 15, 2024
The service department is great, however, I’ve had nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resol nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resolved regarding the dealership sending my payoff quote, and I get sent to voicemail or completely ignored. More
February 27, 2024
Fantastic team at Land Rover Boerne. Professional, fast and reliable service every time. Highest rating from a repeat customer. Professional, fast and reliable service every time. Highest rating from a repeat customer. More
Other Employees Tagged: Lorena and Nathan in Service.
February 22, 2024
Lorena and Timo were super helpful in making sure my flat tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. More
Other Employees Tagged: Timo Navarrete, Lorena in Service dept.