Dealership Experience
9 yrs, 4 mos
138 Reviews
Write a Review138 Reviews of Stephen Ward
July 01, 2018
convenient Great overall experience. We did two test drives, one for me one for my wife, and Mr. Ward was very patient with us. Great customer service. Great overall experience. We did two test drives, one for me one for my wife, and Mr. Ward was very patient with us. Great customer service. More
June 27, 2018
Good Leasing Experience I appreciated that the sales rep was straightforward and interested in working with me and getting to a deal. I didn't feel pressured or like the dea I appreciated that the sales rep was straightforward and interested in working with me and getting to a deal. I didn't feel pressured or like the dealership was trying to nickel and dime me. The lease paperwork was quick and my rep did a nice job orienting me to my new car. More
Other Employees Tagged: Garrett Evans
June 19, 2018
Great job I needed a car within a certain price and they did their best to get me that price. Great people to work with. Thanks guys! I needed a car within a certain price and they did their best to get me that price. Great people to work with. Thanks guys! More
Other Employees Tagged: Eugene Papaleo
June 19, 2018
Excellent service! From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purcha From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purchase his first car. After trying out all sorts of cars and feeling like we would have to wait for"The" car, Stephen did a little digging and just across the lot was it, "THE" car. I can't say enough about Stephen's desire and effort to find the best deal on the car that matched our situation and budget. While I was not expecting it to go all our way, it did, and in the end we wound up with a much better deal than I was already prepared to accept, thanks to Stephen pulling back the rains on a father and son ready to finally end their month long search, and getting just a bit more of a discount. Certainly I will deal with Heritage again when I am ready to trade in my own vehicle. My only regret is I purchased my car somewhere else, before I tried Heritage. Thanks again Stephen! -BKK More
Other Employees Tagged: Ryan Lueckert, Wil Wells
May 09, 2018
Great salespersons and Service Staff We went back to Heritage Mazda of Belair to purchase our third Mazda vehicle. They are always kind, courteous and never pushy with their sales. They a We went back to Heritage Mazda of Belair to purchase our third Mazda vehicle. They are always kind, courteous and never pushy with their sales. They are also extremely knowledgeable about the vehicles and products they sell. More
Other Employees Tagged: Paul Gallo , Rodney Dais, Garrett Evans, Ryan Lueckert, Eugene Papaleo, Kevin, Mullaney
May 09, 2018
Great customer service- very family friendly! My husband and I visited Heritage Mazda of Bel Air on Friday and Saturday this past weekend. We walked in having an idea of what we were looking for i My husband and I visited Heritage Mazda of Bel Air on Friday and Saturday this past weekend. We walked in having an idea of what we were looking for in an SUV but never expected to be as happy as we were with the entire experience! Even our 16 year old was acknowledged by each of the staff members we worked with during the entire process. We left out of there on Saturday as the proud owners of a brand new Cx 5 and will definitely be returning when we find ourselves in the market for a vehicle again. More
Other Employees Tagged: Garrett Evans
May 03, 2018
PHENOMENAL SERVICE! Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want e Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want ever he could to help us get into a Brand New Car! With him and working together with Gene Papaleo did a exceptional job! It's been a really great experience! I LOVE the NEW CAR! Thank you very much! Linda Conway and Michael Caroselli More
Other Employees Tagged: Eugene Papaleo
May 02, 2018
Second lease here! I have now leased 2 cars here and both times it wa super easy and straight forward! Steve was my sales guy and garret did the financing.., both were p I have now leased 2 cars here and both times it wa super easy and straight forward! Steve was my sales guy and garret did the financing.., both were pleasant and no pressure to buy extra services that didn't fit my needs. I'll be back here! More
Other Employees Tagged: Rodney Dais, Garrett Evans, Alan McCaffery
May 01, 2018
Mazda CX-5 Steve Ward was amazing. He got me into the car I wanted. He owned the car I was buying so I felt like I could really trust his opinions. Steve Ward was amazing. He got me into the car I wanted. He owned the car I was buying so I felt like I could really trust his opinions. More
Other Employees Tagged: Garrett Evans
April 20, 2018
Purchasing new vehicle Salesman was Steve Ward couldn’t be more professional,Personal and answered every question and yet took time introducing me to Mr Dais (sales g m )who Salesman was Steve Ward couldn’t be more professional,Personal and answered every question and yet took time introducing me to Mr Dais (sales g m )who was very professional and helpful I have never felt more comfortable purchasing a vehicle in my life ,the time n patience Mr Ward & The business sales Evans was unfathomable More
Other Employees Tagged: Rodney Dais, Garrett Evans
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