Stephen Scott Mankin

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More

Report | Print

Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024 Verified Customer Verified Customer

Report | Print

Best service experience with everyone involved. Steven, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, More

by Shanita Medina Verified Customer Verified Customer

Report | Print

Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep Verified Customer Verified Customer

Report | Print

You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More

by TEGALOS2 Verified Customer Verified Customer

Report | Print

As always a very nice experience, helpful people ready to assist with any issue or concerns. Not happy that I have to write 25 words or more. On this survey! The rest is awesome. assist with any issue or concerns. Not happy that I have to write 25 words or more. On this survey! The rest is awesome. More

by rmestril Verified Customer Verified Customer

Report | Print

Very pleased with the courteous and professional treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken both indoors and outdoors. Great experience, prompt service and my car runs smoothly. Gerald Mayer More

by gmayer2447 Verified Customer Verified Customer

Report | Print

Sales and finance dept worked hard to craft a deal we could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one More

by leaf009 Verified Customer Verified Customer

Report | Print

Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9 Verified Customer Verified Customer

Report | Print

I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More

by Less Track Verified Customer Verified Customer

Report | Print