Stephen Santos

If you’re looking for a stress-free and enjoyable car-buying experience, I highly recommend Brandon at Kelly Volkswagen in Danvers. From the moment I walked into the dealership, he treated me with ki car-buying experience, I highly recommend Brandon at Kelly Volkswagen in Danvers. From the moment I walked into the dealership, he treated me with kindness and professionalism, making sure I felt comfortable every step of the way. Brandon took the time to understand my needs, answered all my questions thoroughly, and never pressured me into making a quick decision. His honesty and transparency made the entire process smooth and easy, which I truly appreciated. He genuinely cared about helping me find the right car, not just making a sale. It’s rare to find someone so dedicated to great customer service, and I couldn’t be more grateful. If you’re in the market for a new or used Volkswagen, do yourself a favor and ask for Brandon at Kelly Volkswagen—you won’t regret it! More

Report | Print

This is now my favorite VW dealership! I first worked with Julia through email to find the exact car I wanted and get a great price. I then called to secure the vehicle and put down a de I first worked with Julia through email to find the exact car I wanted and get a great price. I then called to secure the vehicle and put down a deposit. I came in the next evening to meet with Peter Simmons. He had the car warmed up and running for me to check it out. I quickly then signed paperwork with finance (very nice guy). Everything from moment we arrived until we left took under an hour. Two days later (today) Peter and a car runner drove my car to NH to meet me at my Town Hall to register. Quick and easy. Very nice people and extremely smooth transaction. Hassle free, No pressure. I will be back when VW brings a convertible back. Hopefully a Taos convertible! 😊 Thanks Peter! More

Report | Print

The staff was very pleasant and the process was made easy. Quick turnaround from negotiations to signing. easy. Quick turnaround from negotiations to signing. More

Report | Print

Jimmy and Stephen made the experience of purchasing a vehicle comfortable and easy. If i ever purchase another vehicle i know where to go and who to speak to. Thanks for the great experience Jimmy and St vehicle comfortable and easy. If i ever purchase another vehicle i know where to go and who to speak to. Thanks for the great experience Jimmy and Stephen 10/10 would recommend More

Report | Print

I had a very good experience with Peter Simmons at Kelly. He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me un He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me understand all the ins and outs of an EV which I have not had before. He was great. The only downside was after we had almost closed the deal with the business manager, I was presented with the extended warranty, almost 3k in addition. I would have been happier had this been presented up front with a discussion on pros and cons. Turns out this is a typical practice and in my opinion, not a good one. Otherwise, a very positive experience. More

Report | Print