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Stephen Richardson
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60 Reviews
Dealership Experience
5 yrs, 10 mos
60 Reviews
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60 Reviews of Stephen Richardson
March 02, 2025
A great deal with an incredible team that worked to get me out the door with my new car. me out the door with my new car. More
by MAIL-IT
Verified CustomerOther Employees Tagged: Carlos Alvarenga
February 26, 2025
Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase they were great. Thanks to the entire Niello team. More
by ROBBIE.FWS
Other Employees Tagged: Logan Koss, Raymond Moreno, Carlos Alvarenga, Louis Phan, Spencer Prouty
February 24, 2025
This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient while we test drove several cars and asked a million questions. Scott, the GM, also took time out of his day to do some measurements of the car for us and answer some of our questions. They really didn't put any pressure on us to buy a car, which made the experience a 10 out of 10! More
by RFOOTE
Other Employees Tagged: Scott Russo
February 23, 2025
Stephen was an exceptional salesman who assisted me without pressure. He was a pleasure to deal with and extremely helpful throughout the whole car buying experience. without pressure. He was a pleasure to deal with and extremely helpful throughout the whole car buying experience. More
by VANESSAMARSHALL88
Other Employees Tagged: Louis Phan , Alex
February 22, 2025
They were very friendly and helpful through the process. I appreciate that this was as painless as it could be. I appreciate that this was as painless as it could be. More
by SHANNONVELLONE
Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann
February 19, 2025
Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on. He goes above and beyond and for that is the reason I have followed him to Niello VW. He is a gem and deserves all the praise for keeping his clients happy and taken care of. More
by SANDBOX_SANDALS.0D
Other Employees Tagged: Raymond Moreno, Ronald Stevenson
February 03, 2025
Friendly and smooth all question answerd professional no complain on my side keep good work complain on my side keep good work More
by ELOZIC
Other Employees Tagged: Khaled Jamal
February 01, 2025
Spencer was very diligent with great follow up. Steve was also very personable and the experience was fantastic. Steve was also very personable and the experience was fantastic. More
by ROBBIE.FWS
Other Employees Tagged: Alexander Hurlimann, Louis Phan, Spencer Prouty
January 26, 2025
Ease of dealing, no pressure! Friendly staff. Enjoy dealing here. Friendly staff without being attacked when you arrive. Friendly staff. Enjoy dealing here. Friendly staff without being attacked when you arrive. More
by NIXON.GERRIE13
Other Employees Tagged: Logan Koss, Carlos Alvarenga, Hengameh Amiri, Tevin Saelee
December 18, 2024
Stephen is amazing person. My wife and I want to express heartfelt thanks for the wonderful experience in Niello VW. Buying a new car is a huge decision to make and needs am My wife and I want to express heartfelt thanks for the wonderful experience in Niello VW. Buying a new car is a huge decision to make and needs ample time to think however, it was easy and convenient process since Stephen and Jose have helped us from beginning to the end. It’s our first time in Niello VW for vehicle service but people there were very helpful. I highly recommend Niello VW for their quality service, friendly and professional staff like Stephen and Jose. I believed that, 5 stars are not enough to rate their attitude and character. Hence, I can confidently give them 10stars and more for their amazing job. Thank you More
by GlennAustria
Other Employees Tagged: Jose
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