Stephen Plona
Stephen Plona at Secor Volvo Cars

Stephen Plona | Page 7

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

Contact Me
5.0
210 Reviews

Dealership Experience

37 yrs, 10 mos

Industry Experience

42 yrs, 6 mos

5.0

210 Reviews

Write a Review

210 Reviews of Stephen Plona

July 06, 2022

Dealership Rating
Employee Rating

Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More

by POPKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Steve Matters, Keith Mattingly , Julie Mei, John Pasternak

July 05, 2022

Dealership Rating
Employee Rating

Sales representative was outstandings And bent over backwards to provide us the kind of service he has always provided. More

by GAF6522
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 21, 2022

Dealership Rating
Employee Rating

I was greeted quickly and oriented to the Secor car lot. Everyone was friendly and helpful. Diane in particular is fabulous. She is knowledgeable about Volvos and her love for her position is obvious. I More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Jun 24, 2022

Secor Volvo Cars responded

Thank you for taking the time to write us a great review! We greatly appreciate Diane and the great experience she brings with years of selling Volvo. Thank you again! ~The Secor Volvo Team

May 31, 2022

Dealership Rating
Employee Rating

Steve in sales is fantastic as is Steve in finance. Excellent folks to work with. I will definitely go back for my next Volvo! More

by MAMBENJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

March 08, 2022

Dealership Rating
Employee Rating

We purchased a S60 Volvo AWD from Secor Volvo last week. The sales Associate Steve Plona was very knowledgeable of the Volvo and helped us with all aspects of how it works. We then spoke with Sean Trafford More

by ogengo
Customer Service
Price
Recommend Dealer
Yes
Apr 14, 2022

Secor Volvo Cars responded

Thank you for taking the time to share the story of your visit. We hope that we may have earned your business and that you are able to recommend us to friends and family too. ~The Secor Volvo Team

February 15, 2022

Dealership Rating
Employee Rating

Great dealership. gave me a loner while the service was completed on my XC-60. Excellent staff More

by jjoconnor1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Feb 17, 2022

Secor Volvo Cars responded

Thank you! ~The Secor Volvo Team

February 09, 2022

Dealership Rating
Employee Rating

Very polite and professional to deal with. Also knowledgeable on their product. Car came in perfect with no issues. More

by MEPRIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Secor Volvo Cars responded

Thank you, we hope to provide you great service in the future too! ~The Secor Volvo Team

February 02, 2022

Dealership Rating
Employee Rating

Sales department is fabulous! Service department is the reason I will never go back! Rude and disrespectful More

by ssnurk03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Weiss, Steve Matters, Keith Mattingly , Julie Mei

Feb 03, 2022

Secor Volvo Cars responded

I am very sorry to learn of your experience. Please feel free to call me so I can look into the situation you encountered. Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x 103

January 25, 2022

Dealership Rating
Employee Rating

The staff here were all courteous and extremely helpful in assisting me on my lease purchase. They were kind, informative and calm throughout the entire sales process which was very helpful. Thank you Seco More

by megagnonsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters , Chocolat Secor, Jake Weiss, Sean Trafford

January 25, 2022

Dealership Rating
Employee Rating

What a fantastic dealership. My wife and I leased our New S60 from Secor and had a wonderful exoerience. We cant wait to come back for service! More

by BrianRusso2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters, Kayleigh Sweet , Chocolat Secor, Jake Weiss, Connor Beverly, Anthony Garcia

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