Stephen Plona
Stephen Plona at Secor Volvo Cars

Stephen Plona | Page 6

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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5.0
210 Reviews

Dealership Experience

37 yrs, 10 mos

Industry Experience

42 yrs, 6 mos

5.0

210 Reviews

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210 Reviews of Stephen Plona

January 28, 2023

Dealership Rating
Employee Rating

We had an amazing experience with Steve from start to finish. We loved working with him and love our car! More

by Kristin W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters, Kayleigh Sweet

Jan 30, 2023

Secor Volvo Cars responded

Thank you for the kind review, Kristin! Steve & the team are thrilled to hear you're loving your vehicle and hope you won't hesitate to reach out if we can be of service again in the future! - Secor Volvo Cars

January 18, 2023

Dealership Rating
Employee Rating

Secor Volvo exceeded my expectations! !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the futur More

by AnthonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Eric Weiss, Steve Matters, Anthony Mitchell , Connor Beverly, Julie Mei, Charlie Secor

Jan 18, 2023

Secor Volvo Cars responded

Thank you for your review, Anthony! We're so happy that Julie provided you with an excellent service experience! We appreciate you as a customer and hope you share your experience with friends and family! -Secor Volvo Cars

November 20, 2022

Dealership Rating
Employee Rating

Excellent sales experience. Excellent and efficient business office. I would recommend this dealership without reservation. More

by j.scheiber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Secor Volvo Cars responded

Thank you for this kind five-star review! - Secor Volvo Cars

November 15, 2022

Dealership Rating
Employee Rating

Steve is a great salesman explained the how to with the different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all th More

by BDBEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Nov 16, 2022

Secor Volvo Cars responded

Thank you for sharing your review! We're so happy that Steve provided you with a 5-star appointment! We appreciate your business over the last 20 years! We look forward to seeing you next time at Secor Volvo Cars!

October 22, 2022

Dealership Rating
Employee Rating

My car was in for initial 10,000 mile checkup. It was done while I waited and finished quicker than I expected. Very satisfied! More

by Jeff
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

October 21, 2022

Dealership Rating
Employee Rating

Stephan is an awesome salesman, he will go above and beyond! I will recommend him to all. Knowledgeable, courtesy and always professional. More

by Brendas81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

August 25, 2022

Dealership Rating
Employee Rating

My sales person Steve was amazing. I purchased a new xc40 recently but windshield cracked twice with in the first 2 weeks. Sales and service dept were extremely helpful. More

by AUTUMNF_FIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Steve Matters

August 07, 2022

Dealership Rating
Employee Rating

Steve has helped us get a few cars and we love his attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. More

by JHK6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Steve Matters

August 07, 2022

Dealership Rating
Employee Rating

Was slightly disappointed that the admonitory didn’t have all the necessary paperwork ready the day I was to pick up my vehicle. I was otherwise pleased with my experience. More

by ERIC_L_ST_JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

August 05, 2022

Dealership Rating
Employee Rating

We have been going to Secor for 30+ years. It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with h More

by Ulysses4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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