Stephen Mendez
Stephen Mendez at Sport Mazda

Stephen Mendez | Page 49

Service Manager

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.9
575 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

575 Reviews

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575 Reviews of Stephen Mendez

October 06, 2018

Dealership Rating

Friendly Stephen did a wonderful job greeting me at the service area and offering a car wash at the end of the service. Nick was extremely helpful and knowledg More

by Abaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Radoslavov

October 04, 2018

Dealership Rating
Employee Rating

Service Department Thank you Ellie for making the extra effort. My son had his new car auto lock on him on a Friday night in a parking lot and Ellie took the time to tal More

by Susan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Diaz

October 03, 2018

Dealership Rating
Employee Rating

Great experience Fast and esay. Very friendly and helpful Attended all questions and gave expert advice. I will definitely recomend to friends. The service is exceptu More

by Ja12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalie Deonath

October 02, 2018

Dealership Rating
Employee Rating

Great service! Very professional! Stephen advised to have my battery taken care of under warranty, it was borderline holding a charge and he handled a wheel issue for me. More

by theom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Sport Mazda responded

Theom, Thank you for your kind comments about Stephen Mendez, Service Advisor, Sport Mazda Service Center. It is nice to read that he is so attentive to the needs of his customers and to opportunities to save you money. Thank you again for being our great customer. Jay Mealey, Owner

September 29, 2018

Dealership Rating
Employee Rating

Smooth again Like the close location from my work. The professional and customer service I received at Sport MAZDA. I recommend this place to everyone. Come see I More

by Michael Marcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Izzy Camareno

Oct 04, 2018

Sport Mazda responded

Michael, I enjoy hearing from our service customers. I customized a Mazda floor plan to make sure that I provided our service customers with a comfortable and convenient facility. I also made sure that the facility had entertainment, WI-FI, working space, refreshments, and even a Service Monitor where they could watch their car being serviced. I am glad you are our customer and thank you so much for recommending the Sport Mazda Service Center. Both Stephen and Izzy will also appreciate the kind words you had for them. Thanks again for being our valued customer. Jay Mealey, Owner

September 26, 2018

Dealership Rating
Employee Rating

Stephen sets high standards for customer service Best experience I've ever had getting service at Sport Mazda. Stephen is super respectful, attentive, and addresses the specific needs I'm concerned a More

by isousaNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Sport Mazda responded

Thank you for your review. I know writing a review about service is difficult. After all, car service is just car service. That is why I made a major effort about six years ago to make Sport Mazda the place where customers could find services that they wanted, and deserved. I am proud of my Sport Mazda Service Center and the great staff that daily provide the service that our customers have come to expect, and enjoy. Service Advisors like Stephen Mendez are the key in making sure that you receive all the information that you need to make the best repair decisions. I am sure that he will be happy to help you each and every time you visit. Just let them know when you make an appointment to assure he will be on duty. Thank you for your recommendation. Jay Mealey, Owner

September 23, 2018

Dealership Rating
Employee Rating

True Customer Service Stephen was so patient and kind to my husband and I. When our daughter was in the NICU, he truly took care of us. We had to have a few services done t More

by ChristineG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2018

Sport Mazda responded

When I read a review like yours, I am very grateful to have not only a great group of young professionals as Service Advisors, but compassionate ones that know when and how to act in these situations. Thank you so much for the kind comments for Stephen Mendez. I send you our best wishes and hope that your daughter is home and well. I am so happy that we were able to provide you a special moment that made the day a little better. Thank you for being our great customer. Jay Mealey, Owner

September 22, 2018

Dealership Rating
Employee Rating

Ram (Rolla) In The Bush Friendly, understanding, timely are a few choice words. Definitely recommending others.Came in with a goal in mind, walked away with a support team. T More

by EventfulSeptember
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Earnest Evans, Jorell Figueroa, Andy Rodriguez

Oct 12, 2018

Sport Mazda responded

I am sure that everyone has heard the "it takes a village" story. Well at Sport Mazda, "it takes a Team" and you can be sure that whether it is our Sales and Finance Team or our Service Team, you will be well cared for here. Thank you so much for naming each one. Each was instrumental the right skills to be sure you received the best service each and every step. Thank you for your comments and for being our customer. On behalf of our entire staff, welcome to our Sport Mazda family. Please enjoy the car you selected and be assured that we are always here to assist you whenever you need us. Thank you again, Jay Mealey, Owner

September 16, 2018

Dealership Rating
Employee Rating

It was a great experience with you guys.... thanks You're at the top of the service because whole PM s done with you before there are a good job and I so appreciate your help in this matter.... thanks More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2018

Sport Mazda responded

It is our pleasure to make sure you receive the service you should expect and deserve here at Sport Mazda Service Center. I thank you for your review and am very happy your are our valued customer. I appreciate your business and comments. Jay Mealey, Owner

September 12, 2018

Dealership Rating
Employee Rating

Excellent service. Friendly service staff, always on top of all our vehicle needs, always willing to help on finding the best solution to any situation. Excellent serv More

by Jose Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Diaz, Nick Radoslavov

Oct 12, 2018

Sport Mazda responded

Jose, I appreciate very much the many kind comments you had to say about Ellie, Stephen, Nick, the fine Service Advisors that assisted during your recent visit to the Sport Mazda Service Center. The "excellent service" they provide is no more than the service that you, and every customer, deserves each time they visit Sport Mazda. I thank you again for writing this review and for being our loyal and valued customer. Jay Mealey, Owner

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