Stephen Medina

Ultimate bait and switch dealership! I called the dealership before I went there. I live 45 minutes from the dealership so I I didn’t want to waste my time if they could not sell me the I called the dealership before I went there. I live 45 minutes from the dealership so I I didn’t want to waste my time if they could not sell me the car that was advertised on the internet for a price that was within my price limits. When I called, I explained what I wanted and the receptionist connected me with a manager. He said that he could sell me the car out the door for the price I could afford. I drove to the dealership and was very pleased with the salesman who waited on me. He was very cordial and helpful. I liked the car and we went inside to do the paperwork. That was when the “bait and switch “ occurred. When he came with the paper for me to sign, the price “out the door” changed. It went up from the agreed upon price of $30000 to $32800, an increase of $2800. I asked him what had changed, he said that his manager said this was his best price. I asked to speak with the manager who confirmed the price. I asked him why I was told that $30000 was the price before I came to the dealership and then went up almost &3000 after I got there. He wanted to know the name of the supervisor who made the commitment to me. I told him I didn’t write it down, He said that if I didn’t have the name of the manager, he had no obligation to honor the commitment. I would not have driven 45 minutes to this dealership if I didn’t believe what was promised to me on the phone.would be honored. I am very disappointed with this dealership and do not recommend them to prospective buyers. I am a disabled veteran and expect better! There are other more reputable dealerships that have integrity. More

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After purchasing my car I have gone there twice, wasting a lot of time and they did not solve the problem. They charged me for the perma plate service and every time I go they only wash the car and don't ap a lot of time and they did not solve the problem. They charged me for the perma plate service and every time I go they only wash the car and don't apply it, I DO NOT RECOMMEND IT. More

by Luis Verified Customer Verified Customer

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I lke the way the work kn my car and the service here is amazing amazing More

by NEWGDOMTSPORTATION Verified Customer Verified Customer

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Well, it's very helpful. They have a lot of team work there and Michael he's the best The best sales person they have at Brickell Honda. Break a wanda gets a five star r They have a lot of team work there and Michael he's the best The best sales person they have at Brickell Honda. Break a wanda gets a five star rating for me More

by JOHNSONDEWEY33 Verified Customer Verified Customer

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Excellent service and up front honest worth ethic. I drove from Venice and would do so again to purchase my next vehicle. Totally worth the drive. Reimund was amazing! I drove from Venice and would do so again to purchase my next vehicle. Totally worth the drive. Reimund was amazing! More

by BRITTANYNERI Verified Customer Verified Customer

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Always a pleasure to do service here at Brickell Honda. Samuel and Orlando are the best. Samuel and Orlando are the best. More

by SUSANSSELIS Verified Customer Verified Customer

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Muy buena atención y muy complacida con el trato q me dieron salí feliz de el dealear dieron salí feliz de el dealear More

by YAQUE1966 Verified Customer Verified Customer

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I had a great experience with them all at Brickell Honda everyone was great and helpful everyone was great and helpful More

by CONNIEARRIBAS Verified Customer Verified Customer

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I had a great experience! I got the car I wanted for a great price, condition and warranty. They will do everything they can to make the deal, but you need to negotiate. In my I got the car I wanted for a great price, condition and warranty. They will do everything they can to make the deal, but you need to negotiate. In my case, I did and I’m very satisfied. More

by TATICARRAD Verified Customer Verified Customer

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Mr Steven treated me like a value customer and also Mr Sanchez helped me to achieve what I was searching for . Sanchez helped me to achieve what I was searching for . More

by eduar48 Verified Customer Verified Customer

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