Dealership Experience
1 yr, 4 mos
Industry Experience
31 yrs, 1 mo
Languages Spoken
English
Spanish
17 Reviews
Write a Review17 Reviews of Stephen Medina
December 02, 2024
So far not satisfied with the service I recieved since I'm getting the run around, but I guess it dont matter since the salesmen made the sale. I'm getting the run around, but I guess it dont matter since the salesmen made the sale. More
Other Employees Tagged: Jorge Villa , Emmanuel Moya
November 29, 2024
Jorge gave great customer service skills we are happy with the car and service we reviewed with the car and service we reviewed More
Other Employees Tagged: Jorge Villa
November 20, 2024
Ultimate bait and switch dealership! I called the dealership before I went there. I live 45 minutes from the dealership so I I didn’t want to waste my time if they could not sell me the I called the dealership before I went there. I live 45 minutes from the dealership so I I didn’t want to waste my time if they could not sell me the car that was advertised on the internet for a price that was within my price limits. When I called, I explained what I wanted and the receptionist connected me with a manager. He said that he could sell me the car out the door for the price I could afford. I drove to the dealership and was very pleased with the salesman who waited on me. He was very cordial and helpful. I liked the car and we went inside to do the paperwork. That was when the “bait and switch “ occurred. When he came with the paper for me to sign, the price “out the door” changed. It went up from the agreed upon price of $30000 to $32800, an increase of $2800. I asked him what had changed, he said that his manager said this was his best price. I asked to speak with the manager who confirmed the price. I asked him why I was told that $30000 was the price before I came to the dealership and then went up almost &3000 after I got there. He wanted to know the name of the supervisor who made the commitment to me. I told him I didn’t write it down, He said that if I didn’t have the name of the manager, he had no obligation to honor the commitment. I would not have driven 45 minutes to this dealership if I didn’t believe what was promised to me on the phone.would be honored. I am very disappointed with this dealership and do not recommend them to prospective buyers. I am a disabled veteran and expect better! There are other more reputable dealerships that have integrity. More
Other Employees Tagged: Jorge Morales was very good.
November 09, 2024
After purchasing my car I have gone there twice, wasting a lot of time and they did not solve the problem. They charged me for the perma plate service and every time I go they only wash the car and don't ap a lot of time and they did not solve the problem. They charged me for the perma plate service and every time I go they only wash the car and don't apply it, I DO NOT RECOMMEND IT. More
November 08, 2024
I lke the way the work kn my car and the service here is amazing amazing More
Other Employees Tagged: Emil Kasumov, Jose Fernandez, Marcos Suarez, Willy Acosta
November 05, 2024
Well, it's very helpful. They have a lot of team work there and Michael he's the best The best sales person they have at Brickell Honda. Break a wanda gets a five star r They have a lot of team work there and Michael he's the best The best sales person they have at Brickell Honda. Break a wanda gets a five star rating for me More
Other Employees Tagged: Rosamaria Matteo , Michael
October 31, 2024
Excellent service and up front honest worth ethic. I drove from Venice and would do so again to purchase my next vehicle. Totally worth the drive. Reimund was amazing! I drove from Venice and would do so again to purchase my next vehicle. Totally worth the drive. Reimund was amazing! More
Other Employees Tagged: Reimund Thompson
October 24, 2024
Always a pleasure to do service here at Brickell Honda. Samuel and Orlando are the best. Samuel and Orlando are the best. More
Other Employees Tagged: Emil Kasumov, Isaac Cohen, Susana Fernandez, Jose Angel Shiuk, Jose Merida, Marcos Suarez, Rene Garcia, David Valdes, Willy Acosta
October 03, 2024
Muy buena atención y muy complacida con el trato q me dieron salí feliz de el dealear dieron salí feliz de el dealear More
Other Employees Tagged: Jose Merida, Alejandro Rodriguez , Alejandro Morua y francisco Alvarez
October 03, 2024
I had a great experience with them all at Brickell Honda everyone was great and helpful everyone was great and helpful More
Other Employees Tagged: Jorge Villa, Sofia Manotas