Stephen Lopes

Always a pleasure to go to flagship in Lynnfield. Stephen is the best advisor, he tells you what services your care needs. He is one of the best, my 1st time going there because my car needed to just Stephen is the best advisor, he tells you what services your care needs. He is one of the best, my 1st time going there because my car needed to just add a quarter of coolant, the did the 10000 mikes service while the car was at only 6000 miles. Second time I had the same notification, Stephen knew what was needed to be done. More

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Best experience going to Flagship of Lynnfield…Stephen Lopes took care of the issue with my automobile..very courteous and accommodating! I wouldn’t go anywhere else, knowing the great service I receive t Lopes took care of the issue with my automobile..very courteous and accommodating! I wouldn’t go anywhere else, knowing the great service I receive there… More

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Please be advised that you a have great team work hard to provide an excellent and above service, I am ready happy especially with my advisor Stephen, who is professional and very educated! provide an excellent and above service, I am ready happy especially with my advisor Stephen, who is professional and very educated! More

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Everyone is knowledgeable and courteous Always available to discuss any questions My service agent Richard is very friendly and interested in my concerns and very honest available to discuss any questions My service agent Richard is very friendly and interested in my concerns and very honest More

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Professional, friendly, respectful. The dealership is immaculate! Very comfortable area to wait for your service to be complete. The dealership is immaculate! Very comfortable area to wait for your service to be complete. More

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Stephen is a great person. He answered all my questions and made me feel welcomed at flagship. He answered all my questions and made me feel welcomed at flagship. More

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I've had wonderful experiences at flagship motors. Both Steven and Richard have been very accommodating. However, my vehicle went in for repairs a few days ago and upon getting it back, it was trashed Both Steven and Richard have been very accommodating. However, my vehicle went in for repairs a few days ago and upon getting it back, it was trashed. My glove box was open and all my paperwork was thrown all over the passenger seat and floor. Every other time my vehicle has gone in, it has been vacuumed out or at the very least, returned in the same condition it went in. Spending over 2k on one repair is alot of money. Generally when you take your car to mercedes, it is also a experience. This was not the service advisers fault, but more so, the service technicians who handle this stuff. More

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The best service, always professional and courteous. , lounge area is very comfortable. Excellent customer service. , lounge area is very comfortable. Excellent customer service. More

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Great service team, thank you Stephen for making the process smooth and quick! Much appreciated! process smooth and quick! Much appreciated! More

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Flagship Motors was absolutely incredible. From the very beginning to having my car towed, keeping me informed as they progressed with the repairs to the very end when they delivered my car b From the very beginning to having my car towed, keeping me informed as they progressed with the repairs to the very end when they delivered my car back to me. The level of service is beyond any in all of my years driving cars. I cannot say enough about Herb Chambers customer service! More

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