Stephen Kopecy | Page 21

No one could say when the brakes would be done. I had no car for 5 days and spent over 200 dollars on lyft. No one in service answers the phone. I spent 5 hours on a Saturday calling to see if the truck wa car for 5 days and spent over 200 dollars on lyft. No one in service answers the phone. I spent 5 hours on a Saturday calling to see if the truck was ready as promised before getting a hold of a person who finally told me the brakes had not come in. I was given a rental for the final day. The oil pan still leaks (dirty oil and there was an oil change paid for) and when my husband looked at the brake rotors it was nicked. Not at all happy with the service. All of this was for a brake job and oil change. They took no notation of any of the other things I tried to tell them...like the horn is not working along with the buttons on the steering wheel. 6/7 days for an oil change and brakes is ridiculous and to not even be offered a rental, when I have a child and myself to get to school. I am still irate. And I paid $2,100 not including LYFT fees to get my son and myself to school (I'm a teacher). And no one was wearing masks with a child who is too young to be vaccinated around. And my young son did take note of the cashier who was "making out" with the sales man in the car lot. Oh, and voice mails are full everyday, all day. The service rep "Kirby" was great. More

by ROSIEPER Verified Customer Verified Customer

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Se muy buena la atencion y el servicio,,,, rapido y muy professional ,,, gracias, por preocuparse professional ,,, gracias, por preocuparse More

by FLEITASMERLY22 Verified Customer Verified Customer

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Fast and Excellent customer service. Super efficient team. Great experience. Highly recommend it. Thank you! team. Great experience. Highly recommend it. Thank you! More

by glezyayra Verified Customer Verified Customer

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Your people doing customers service don’t appreciate their customers they are their for their money I’m looking to bye another truck 🙈not with you sorry their customers they are their for their money I’m looking to bye another truck 🙈not with you sorry More

by JRAMOSFL Verified Customer Verified Customer

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Excellent and thank you for the services . I appreciate. Will see you next year for the next service and tha k you for everything. Thank you Will see you next year for the next service and tha k you for everything. Thank you More

by GRF33010 Verified Customer Verified Customer

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Me pase 4 horas y media para un mantenimiento, no lo hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante More

by ROLANDO0713 Verified Customer Verified Customer

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My wife had purchased a brand new chevy traverse and on the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to co the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to come in any day after the sale and they would detail the car, which wife did today and after being there for an hour and a half the car still had dirty smudged windows, under the carpets was still debris and now it had new dirty foot marks in i, and they threw water in the outside. Hour and a half for just water when she could have gone to a car wash place and gotten a better job done in 5 mins. More

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Replace car key, very courteous and professional service Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be going back in future. More

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The worst service in the planet !! Its been a nightmare bringing my 2013 Chrysler 300c to Miami lakes Chrysler dealer there mechanics couldn't figure out what was wrong with my car they Its been a nightmare bringing my 2013 Chrysler 300c to Miami lakes Chrysler dealer there mechanics couldn't figure out what was wrong with my car they sound lost and unsure its been 2 weeks my car is at there shop collecting dust and with a bunch of rookie mechanics worker that they can't tell me if the cars having electrical or mechanical issues it feels frustrating bringing my car to the dealer where they service Chryslers and they don't know what wrong with my car I mean it's not like I took my car to jiffy lube to fix, if the dealer can't fix then who!!! So for anyone considering this dealer think twice before bringing it for service your in for a huge surprise better off taking it to planet Dodge much better and well trained mechanics and great customer service I mean my whole family and friends drive Chrysler and Dodge vehicles and they warned me not to bring it here instead they take it to Planet Dodge !! Well I learned my lesson folks never again will Miami lakes automall catch me here for service or buying my next 2018 Chrysler 300c !!! More

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Selling cars that where in major accident Sold me a use car that was in a accident with 18 wheeler and they said that the car was clean title and had no accident. Lawyer from Texas contact me Sold me a use car that was in a accident with 18 wheeler and they said that the car was clean title and had no accident. Lawyer from Texas contact me to tell me that the suv I have it's still involved in a lawsuit More

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