Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
155 Reviews
4.7

155 Reviews

Write a Review

155 Reviews of Stephen Kenna

November 23, 2024

Dealership Rating
Employee Rating

Top flight group of people here at Everett Chev. From the salesman to the service writer, top notch. More

by gunslinger0444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2024

Dealership Rating
Employee Rating

The actual service on the car was very good but for whatever reason they had my car registered under someone else's name, even though I had an appointment. So when my car was ready for pick up they wer More

by THOMASMFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Chevrolet of Everett responded

We appreciate you sharing your feedback and are glad to hear the actual service on your car was very good! However, we sincerely apologize for the mix-up with your car being registered under the wrong name. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and situations like this fall short of our commitment to excellence. We’ll review this with our team to ensure better accuracy in the future. Thank you for bringing this to our attention, and we hope to make your next visit seamless!

November 19, 2024

Dealership Rating
Employee Rating

Got me in right away, diagnosed and fixed. The issues with the truck changed the oil and rotated. The tires. Service manager was informative and courteous. More

by kyle@sonsfootball.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ward Fleischmann

Nov 21, 2024

Chevrolet of Everett responded

It’s great to hear that we were able to get you in right away, diagnose the issue, and take care of everything efficiently! We’re especially glad that our service manager provided informative and courteous support. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is always our goal, and we’re thrilled to have met your expectations. Thank you for trusting us, and we look forward to serving you again!

November 19, 2024

Dealership Rating
Employee Rating

Routine maintenance completed seamlessly and amazingly fast. Great customer service and friendly advisors that quickly process and get you on your way. Plus free Lyft rides to and from More

by fndobler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Boward

Nov 21, 2024

Chevrolet of Everett responded

We’re so happy to hear that your routine maintenance was completed seamlessly and efficiently! It’s great to know that our friendly advisors and complimentary Lyft rides made your visit even more convenient. At Chevrolet of Everett, providing a BETTER EXPERIENCE is what we’re all about. Thank you for choosing us, and we look forward to assisting you again!

November 19, 2024

Dealership Rating
Employee Rating

Dealership applied Repel and PPF packages I bought at Purchase. Vehicle looks fantastic. So far, nothing but positive experiences with COE. More

by geoffwood23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Boward, Derek Revord

Nov 21, 2024

Chevrolet of Everett responded

It’s fantastic to hear that your Repel and PPF packages turned out so well and that your vehicle looks great! We’re thrilled that your experiences with Chevrolet of Everett have been so positive, as providing a BETTER EXPERIENCE is always our goal. Thank you for trusting us, and we look forward to continuing to exceed your expectations!

November 08, 2024

Dealership Rating
Employee Rating

This repair took a step in the wrong direction. However the people here made sure the repair was done right. Even one of the new parts failed (not the dealerships fault). I really appreciated the More

by Wscottwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Arnold, Betty Sidebeck , William Stanley

Nov 11, 2024

Chevrolet of Everett responded

We’re grateful for your patience and understanding, and we’re so pleased to hear that our team was able to make things right for you. It’s our goal at Chevrolet of Everett to provide a BETTER EXPERIENCE, even when unexpected challenges arise. Your recognition of our team’s commitment to quality service means a lot to us. Thank you for trusting us with your repair, and we look forward to being here for any of your future needs!

November 08, 2024

Dealership Rating
Employee Rating

The service was real good and was done in a timely manner. Was very pleased. More

by tim.silsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Chevrolet of Everett responded

We’re delighted to hear that you had a great experience with our service team! It’s always our aim at Chevrolet of Everett to provide timely and efficient service, and knowing you were pleased means a lot to us. Thank you for choosing us, and we look forward to serving you again with a BETTER EXPERIENCE!

November 05, 2024

Dealership Rating
Employee Rating

Great experience! JJ was great and I was in and out in record time. I will continue to have all my car needs done here. Thank you so much! More

by glo-girl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Chevrolet of Everett responded

Thank you for sharing your experience! We're delighted to hear that JJ provided you with quick, efficient service and that you were in and out in record time. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we’ve earned your trust for all your future car needs. Thank you for choosing us, and we look forward to serving you again!

November 03, 2024

Dealership Rating
Employee Rating

Stephen went above and beyond to resolve the issue I was having with my vehicle, excellent customer service! Cannot thank him enough! More

by Dena Tougas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Chevrolet of Everett responded

Thank you for sharing your experience! We’re thrilled to hear that Stephen went above and beyond to resolve your vehicle’s issue and provided excellent customer service. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know that Stephen’s dedication made a positive impact. We appreciate your trust and look forward to serving you again in the future!

October 28, 2024

Dealership Rating
Employee Rating

Stephen Kenna service was very good, the work was done on time Good. Thank you More

by jshiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Chevrolet of Everett responded

Thank you for your feedback! We're delighted to hear that Stephen provided you with excellent service and that the work was completed on time. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again!

1
...

Dealership Inventory (253 Vehicles)

new 2025 Chevrolet Tahoe car, priced at $83,195
2025 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Silverado EV car, priced at $86,495
2024 Chevrolet Silverado EV
new
Black exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Blazer EV car, priced at $51,590
2024 Chevrolet Blazer EV
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Colorado car, priced at $38,345
2024 Chevrolet Colorado
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Blazer EV car, priced at $51,095
2024 Chevrolet Blazer EV
new
Riptide Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Silverado 3500 car
2024 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive