Stephen Gleason
Stephen Gleason at Mercedes-Benz of Plano
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Stephen Gleason

Pre-Owned Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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4.7
50 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

Product, explanation and great patience

4.7

50 Reviews

Write a Review

50 Reviews of Stephen Gleason

January 03, 2025

Dealership Rating
Employee Rating

I had a great experience buying my new car! Being in sales I truly appreciated and loved the no pressure sales. Steven Gleason was my salesman and I recommend him if you’re looking buy your nex More

by Amy Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

They are good in communication and provide good service when buying a new car. The team is very professional and available when needed. More

by Anurag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Mercedes-Benz of Plano responded

Anurag, thank you for sharing 5-stars! We're glad to hear our team is communicative and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 28, 2024

Dealership Rating
Employee Rating

Great customer service and excellent communication. Our service advisor was great his communication was very helpful and professional. More

by LAWRENCE7448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Mercedes-Benz of Plano responded

Lawrence, thank you for sharing 5-stars and noting great customer service and excellent communciation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 28, 2024

Dealership Rating
Employee Rating

The purchase process was quick and straightforward and delivery was on time for my special order. It was the most efficient car buying experience I’ve had. Stephen Gleason is a great sales agent! More

by lorigunn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 29, 2024

Mercedes-Benz of Plano responded

Lorigunn, thank you for sharing 5-stars and noting that the purchase was quick and straightforward! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 21, 2024

Dealership Rating
Employee Rating

Steve Gleason is a great salesman. Justin, Nick and all the staff are great and made car buying a lot easier. More

by Durga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin, Nick

Dec 21, 2024

Mercedes-Benz of Plano responded

Durga, thank you for sharing 5-stars and noting Steve was a great salesman and that Justin and Nick made your experience easier! We appreciate your business and your praise. See you next time. Thanks again!

November 09, 2022

Dealership Rating
Employee Rating

Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t More

by dlballinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2022

Mercedes-Benz of Plano responded

dlballinger, we apologize that your experiences with us in service have been less than pleasant. We are passing your feedback along to our leadership for review. If you need additionally follow up, you may contact our management directly at social@MBPlano.com. We look forward to opportunities to better serve you moving forward. Best wishes.

June 15, 2022

Dealership Rating
Employee Rating

MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly More

by Femi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aly

Jun 16, 2022

Mercedes-Benz of Plano responded

Femi, thanks for stopping by to leave us 5-stars. We're happy to hear our team is professional and efficient! We appreciate your praise. See you next time. Thanks again!

June 09, 2022

Dealership Rating
Employee Rating

Nice dealership with a great service staff. I would like them to have more new inventory to look at. More

by Steven.clynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff in service

Jun 09, 2022

Mercedes-Benz of Plano responded

Steven, thanks for stopping by to leave us 5-stars. We're glad to hear our dealership is nice and our service staff is great! We appreciate your praise. See you next time. Take care!

June 06, 2022

Dealership Rating
Employee Rating

Stephen is a great person to work with while I was dropping my car off for to get service done. More

by Ticythnia Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2022

Mercedes-Benz of Plano responded

Ticythnia. thank you for taking time to share that Stephen was great to work with while dropping your vehicle off for service. We appreciate your praise and look forward to future opportunities to serve you. See you next time. Thanks again!

May 26, 2022

Dealership Rating
Employee Rating

In my limited interaction with MB of Plano, they have a nice selection of vehicles and seem to be congenial albeit on the cold side. I inquired about a SL550 and got a quick response about its availability More

by CarvanaSLC
Price
Recommend Dealer
Yes
May 26, 2022

Mercedes-Benz of Plano responded

CarvanaSLC, we're pleased to hear that you found the inventory selection adequate at our location and we're sorry to hear that we were low on your trade. We appreciate you taking time to share that feedback and will be passing it along to our teams. If anything changes and there is an opportunity to serve you in the future, please don't hesitate to reach out. Thanks again for the constructive feedback. Best wishes!

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