Stephen Connor

Always pleasant in greeting and timely in getting vehicle in for service. Clear with findings, service needed and cost of service. in for service. Clear with findings, service needed and cost of service. More

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Great service and clean waiting area. Good work on car friendly staff and service management Good work on car friendly staff and service management More

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Thanks to Eddie and Stephen my car is up to date. They always let me know on time when I need to get something done. Very professional and they truly care for the customers. I appreciate you both! Th They always let me know on time when I need to get something done. Very professional and they truly care for the customers. I appreciate you both! Thanks again guys! Best service manager! More

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NEVER EVER TAKE YOUR CAR HERE! I took my car here for a simple, routine oil change, and two days later my dashboard lit up with a critical "Low Engine Oil Pressure — Stop Engine I took my car here for a simple, routine oil change, and two days later my dashboard lit up with a critical "Low Engine Oil Pressure — Stop Engine — Do Not Drive" warning. An oil change is the absolute most basic service an auto shop performs, yet their technicians managed to fail at it. The technician left the filter very loose, there is no more oil left inside the tank, their negligence directly put my vehicle at risk of catastrophic engine failure. To make matters worse, driving a car in this condition causes irreversible damage, meaning their carelessness could have cost me thousands of dollars in a full engine replacement. A shop that can’t handle a standard oil change without risking your entire vehicle should not be in business. Avoid this place at all costs unless you want to tow your car home and have it towed somewhere to be fix. I DON’T RECOMMEND THIS PLACE TO ANYONE! More

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Stephen Connor is the best Service Advisor ! He’s knowledgeable , helpful , friendly and patient. I definitely recommend him! He’s knowledgeable , helpful , friendly and patient. I definitely recommend him! More

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I have been a customer of McGovern Honda 100 Broadway Everett mass for over four years I have always received friendly, professional, and exceptional service. If I have any questions about the work that Everett mass for over four years I have always received friendly, professional, and exceptional service. If I have any questions about the work that my car needs, it is always explained in a way I can understand and then be able to prioritize more important safety issues. I highly recommend McGovern Honda. Thank you, Eddie Palomba, and service staff There is no other place where I would take my car and feel at home and that my car is getting the best service, excellent mechanics. Thanks again guys. Keep up the good work. Lala More

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Very impressed with their professionalism. Brought my car in from bad experience with another provider. They fixed the engine filter cap did a thourough inspection and noted several issues wh Brought my car in from bad experience with another provider. They fixed the engine filter cap did a thourough inspection and noted several issues which needed immediate attention. When I got my car back. It was like getting a new car. I will definitely be going back to McGovern. More

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Excellent service once again. Lounge area great. Austin kept me informed and if my car needed any other service. Lounge area great. Austin kept me informed and if my car needed any other service. More

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Not good customer service. I have to ask when will be done after i added few service that the car needed. I have to ask when will be done after i added few service that the car needed. More

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Dealership is professionally managed. All repairs are done quickly and professionally. However, sometimes the cost of repairs is high. All repairs are done quickly and professionally. However, sometimes the cost of repairs is high. More

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